Senior Implementation Business Analyst

5 hours, 33 minutes ago
Full-time
Senior
Project and Program Management
StarCompliance

StarCompliance

StarCompliance is a leading provider of compliance and regulatory software for the financial services industry. They offer solutions that help businesses monitor conflicts, meet regulatory obligations, reduce risk, and comply with confidence. Their pro...

Capital Markets
251-1K
Founded 1999

Description

  • Lead discovery sessions and document client-defined configuration requirements.
  • Create Functional and Target Configuration Specifications and secure client approval and sign-off.
  • Configure the StarCompliance application in line with approved specifications and best practices.
  • Support client rollout, adoption, and deployment of the platform across the organization.
  • Deliver client training sessions and provide hands-on implementation support during go-live.
  • Facilitate user feedback sessions to surface issues and clarify feature requests.
  • Identify, assess, and escalate delivery risks and work with leadership and relationship teams to resolve them.
  • Partner with Product Management and QA to validate features and fixes, including defect triage and prioritization.
  • Transition clients to Customer Support after implementation to ensure continuity of service.
  • Contribute to internal delivery frameworks, templates, playbooks, and best practices.

Requirements

  • 5+ years of experience in a client-facing Business Analyst or Implementation Consultant role within software or information services.
  • 5+ years of relevant experience in business analysis, systems implementation, or process improvement within a technology or operations environment.
  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related discipline, or equivalent practical experience.
  • Strong stakeholder management skills with experience engaging business users, technical teams, and senior executives.
  • Strong influencing, negotiation, organizational, communication, and presentation skills.
  • Strong analytical, requirements gathering, and problem-solving skills with excellent attention to detail.
  • Hands-on experience migrating clients from legacy or third-party solutions.
  • Financial compliance experience preferred.
  • Experience collaborating across global teams and time zones preferred.
  • Experience with Agile delivery practices, including Scrum/Kanban ceremonies, user stories, acceptance criteria, and tools such as Jira and Confluence preferred.
  • Experience defining, implementing, or supporting enterprise software solutions in financial services preferred.
  • Knowledge of codes of ethics, conflicts of interest, personal account dealing, or MNPI handling is beneficial.
  • Familiarity with regulatory frameworks such as SEC, FINRA, FCA, or SMCR is advantageous.
  • Working knowledge of business applications, system integrations, and data reporting tools.
  • Ability to translate complex requirements into clear documentation for technical and non-technical stakeholders.

Benefits

  • US remote, full-time role.
  • Opportunity to work in a professional services environment with client-facing ownership.
  • Potential for client-site travel, if required.

Interested in this position?

Apply directly on the company website

Apply Now

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