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Senior Business Analyst

2 months, 1 week ago
United States
Full-time
Senior
Business Analyst
Data Science and Analytics
Agile Confluence JIRA Kanban Scrum
Apply Now
StarCompliance

StarCompliance

StarCompliance is a leading provider of compliance and regulatory software for the financial services industry. They offer solutions that help businesses monitor conflicts, meet regulatory obligations, reduce risk, and comply with confidence. Their pro...

Capital Markets
251-1K
Founded 1999
View All Jobs 5

Description

  • Lead the discovery and documentation of client configuration requirements.
  • Develop Functional and Target Configuration Specifications and secure client approval and sign-off.
  • Configure the StarCompliance application according to agreed specifications and best practices.
  • Support clients during initial rollout and organization-wide adoption of the platform.
  • Deliver client training sessions and provide implementation support during deployment.
  • Facilitate user feedback sessions to identify problem areas and clarify feature requests.
  • Identify, assess, and escalate delivery risks and work with leadership and relationship management to resolve them.
  • Partner with Product Management and QA to validate new features and fixes and manage defect triage and prioritization.
  • Transition clients to Customer Support after implementation to ensure service continuity.
  • Contribute to internal delivery frameworks, including templates, playbooks, and best practices.

Requirements

  • 5+ years of experience in a client-facing Business Analyst or Implementation Consultant role within software or information services.
  • 5 years of relevant experience in business analysis, systems implementation, or process improvement within a technology or operations environment.
  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related discipline, or equivalent practical experience.
  • Working knowledge of business applications, system integrations, and data reporting tools.
  • Ability to translate complex requirements into clear documentation for technical and non-technical stakeholders.
  • Exceptional stakeholder management skills with experience engaging client users, technical teams, and senior executives.
  • Strong influencing, negotiation, organizational, and attention-to-detail skills.
  • Strong oral, written, presentation, and interpersonal communication skills.
  • Hands-on experience migrating clients from legacy or third-party solutions.
  • Financial compliance experience, global team collaboration experience, and Agile delivery experience with Jira/Confluence are preferred.
  • Experience with enterprise software solutions in financial services is preferred.
  • Knowledge of codes of ethics, conflicts of interest, personal account dealing, or MNPI handling is beneficial.
  • Familiarity with regulatory frameworks such as SEC, FINRA, FCA, or SMCR is advantageous.

Benefits

  • Remote, US-based full-time role.
  • Opportunity to work in a client-facing role with direct ownership of implementation outcomes.
  • Role involves exposure to cross-functional teams across Product, QA, Customer Support, Sales, and Professional Services.
  • Potential travel to client sites when required.

Interested in this position?

Apply directly on the company website

Apply Now

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