Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services

Health Care

Founded 2025

5 open positions

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Virtual Medical / Dental Front Desk Receptionist and Administrative Assistant

1 day, 19 hours ago

Philippines

Full-time

Junior

Administrative Assistant

Operations

HIPAA

Apply Now

Staffing For Doctors

Health Care Providers & Services

Founded 2025

View All Jobs 5

Description

Answer incoming patient calls, take messages, and route urgent clinical matters to the appropriate medical staff.
Make outbound calls for appointment confirmations, follow-ups, calendar gap filling, and missing paperwork requests.
Monitor and respond to practice email, secure text messaging, and patient portal inquiries.
Register new patients by collecting accurate demographic, contact, and medical history information.
Input, update, and maintain patient records in the EMR/EHR system in compliance with data protocols.
Upload and organize intake forms, physician referrals, and external medical records into patient charts.
Schedule, reschedule, and cancel appointments while aligning with provider preferences and clinic workflows.
Monitor cancellations and no-shows and use the waitlist to keep calendars fully booked.
Perform insurance verification and eligibility checks through payer portals or direct calls.
Explain estimated out-of-pocket costs and coordinate collection of co-pays or outstanding balances before appointments.

Requirements

Minimum 2 years of experience as a medical receptionist, secretary, or assistant in a U.S.-based medical clinic or healthcare setting.
Hands-on experience with mainstream EMR/EHR platforms, cloud-based VoIP phone systems such as RingCentral or Dialpad, and digital scheduling calendars.
Strong knowledge of health insurance terminology, including verification processes, prior authorizations, copays, and deductibles.
Exceptional verbal and written English communication skills with a warm, professional phone presence.
Strong understanding of HIPAA compliance, patient confidentiality regulations, and medical data security standards.
A completely quiet, secure home office workspace free from background noise.
High-speed internet connection and a reliable computer headset.

Interested in this position?

Apply directly on the company website

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