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Virtual Medical Administrative Assistant - Podiatry Experience Preferred

1 day, 12 hours ago
Philippines
Junior
Administrative Assistant
Customer and Technical Support
HIPAA
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 12

Description

  • Coordinate, book, and reschedule specialized podiatry appointments in the ModMed (EMA) platform.
  • Conduct outbound phone and secure messaging campaigns to confirm appointments and reduce no-show rates.
  • Call prospective patient leads, answer basic questions, and convert inquiries into scheduled visits.
  • Perform real-time insurance eligibility checks using payer portals or phone inquiries.
  • Review, document, and explain patient benefits, including in-network and out-of-network coverage, copays, deductibles, and coinsurance.
  • Update financial and insurance information in patient charts to help prevent billing rejections.
  • Monitor and organize clinic correspondence in Microsoft Outlook and coordinate internally through Microsoft Teams.
  • Track scheduling metrics, lead outcomes, and administrative documents using Excel/Google Sheets and Word/Google Docs.
  • Accurately enter patient demographics, physician referrals, and intake packet information into patient accounts.

Requirements

  • 1–2 years of medical administration experience, specifically in a podiatry clinic or a closely related surgical/orthopedic specialty.
  • Hands-on experience working with Modernizing Medicine (ModMed / EMA).
  • Strong working knowledge of health insurance workflows, especially in-network and out-of-network benefit structures.
  • Proficiency with Microsoft Office applications (Word, Excel, Outlook, Teams) or Google Workspace.
  • Excellent verbal and written English communication skills with a warm, professional phone presence.
  • A quiet, private workspace that meets HIPAA privacy guidelines.
  • Reliable high-speed internet connection and a functional headset.
  • Experience handling medical scheduling, patient coordination, or insurance verification is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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