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Product Owner II — Sales & Solution Design

6 hours, 46 minutes ago
United States, Canada
Full-time
Mid Level
Product Owner
Product Management
Confluence JIRA
Apply Now
SpryPoint

SpryPoint

SpryPoint provides cutting-edge cloud-based solutions for utilities, enhancing customer service and operational efficiency in North America.

Electric Utilities
51-250
Founded 2011
View All Jobs 12

Description

  • Act as the customer voice between Sales, Solutions Architects, and Product Owner teams during the sales cycle.
  • Retrieve open commitments, customer questions, and solution design outputs and translate them into clearly defined epics.
  • Lead customer-facing solution design and BRD sessions to define scope before it becomes contractual.
  • Provide product-side responses to technical and product questions in RFPs and pursuits.
  • Coordinate Product Owners, Engineering Leads, UI/UX designers, and technical SMEs to produce cohesive solution outputs.
  • Author or co-author SOW solution language for enhancements and integrations.
  • Review proposals for product feasibility, roadmap alignment, and accuracy before submission.
  • Identify risks, misalignment, and systemic issues, and escalate them with recommended paths forward.
  • Hand off solution design documents and BRDs to delivery Product Owners with minimal rework.
  • Collaborate with Sales, Proposal, and Client teams to facilitate solution definition.

Requirements

  • 3+ years of experience as a Product Owner, Solution Consultant, Technical Product Manager, Pre-Sales Engineer, or similar B2B role.
  • Direct experience producing Solution Design documents and BRDs.
  • Experience operating across both Product and Sales/Pre-Sales contexts.
  • Demonstrated experience leading solution design or discovery sessions with external clients.
  • Comfort orchestrating cross-functional work and engaging specialists as needed.
  • Strong estimation discipline, including understanding order-of-magnitude versus committed estimates.
  • Strong written communication for Solution Designs, BRDs, and SOW language.
  • Strong facilitation skills for mixed business, technical, and customer groups.
  • Comfort working with ambiguity and identifying risks in a way that drives action.
  • Fluent in Jira and Confluence, with active use of modern AI tools in workflow.
  • Hands-on experience with utility CIS, utility billing, meter-to-cash, customer self-service portals, or mobile field tools is strongly preferred.
  • B2B SaaS experience contributing to RFPs and SOWs is strongly preferred.
  • Integration and API fluency, including authentication, error handling, payment processors, and third-party connectors, is strongly preferred.
  • Experience working alongside enterprise sales cycles, including vendor selection and RFP/RFI responses, is strongly preferred.

Benefits

  • Remote-first environment with flexible working hours across North America.
  • Comprehensive compensation package that grows with you.
  • MacBook plus an $800 home workspace budget.
  • Health, dental, vision, and life insurance from day one.
  • Generous PTO and unlimited sick days.
  • RRSP matching in Canada and 401(k) matching in the US.
  • $2,500 annual development fund, tuition assistance, and Book Bounty program.
  • Annual company events and team offsites.

Interested in this position?

Apply directly on the company website

Apply Now

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