Senior Director, People Operations

4 hours, 13 minutes ago
Full-time
Executive
Operations
Spring Fertility

Spring Fertility

Spring Fertility is a premier fertility center dedicated to providing personalized treatment plans and support for individuals seeking fertility and egg freezing services, ensuring that each patient's unique history and goals are prioritized in their c...

Health Care Providers & Services
251-1K
Founded 2016

Description

  • Lead, coach, and develop People Team managers while establishing accountability and decision rights.
  • Advise the Chief People Officer and senior leaders on workforce strategy, organizational planning, and operational priorities.
  • Own the multi-year People Operations strategy, operating model, resources, metrics, and service standards.
  • Lead talent reviews, succession planning, organizational design, performance practices, leadership development, and retention initiatives.
  • Oversee employee relations, investigations, accommodations, workforce changes, and sensitive escalations.
  • Direct HRIS, employee data, benefits support, leaves, records, reporting, and employee lifecycle operations.
  • Maintain governance for employment practices and ensure compliance with federal, state, and local requirements.
  • Build scalable People Operations infrastructure, dashboards, documentation, audits, and service-level expectations.
  • Use workforce and operational data to improve retention, manager effectiveness, service quality, and efficiency.
  • Lead process improvement, automation, systems adoption, and cross-functional change initiatives.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required; master’s degree preferred.
  • 10+ years of progressive Human Resources, People Operations, HRBP, or related leadership experience.
  • 3+ years managing managers or leading a People Operations, HRBP, or multifunctional People Team function.
  • Experience supporting multi-site, multi-state, field-based, clinical, healthcare, laboratory, or similarly complex workforces preferred.
  • Experience influencing senior leaders and translating workforce insights into practical business strategies.
  • Strong knowledge of employee relations, performance management, leaves, accommodations, wage and hour requirements, employment law, and HR documentation.
  • Experience with HRIS, People systems, benefits administration, employee data, reporting, and process improvement preferred.
  • Demonstrated ability to lead organizational change, improve workflows, establish operating rhythms, and drive accountability.
  • Sound judgment in sensitive, confidential, high-risk, and crisis-related employee matters.
  • Strong communication, coaching, stakeholder management, prioritization, problem-solving, and executive partnership skills; quarterly site travel required.

Benefits

  • Base salary of $175,000–$225,000 annually.
  • Remote full-time role for employees residing in eligible states, with quarterly site travel.
  • Medical, dental, and vision insurance.
  • Paid time off, BetterHelp therapy sessions, commuter benefits, and discounted insurance programs.
  • 401(k) with up to a 4% company match.
  • Fertility and parental leave benefits.
  • Career development opportunities.
  • Employer-paid life and disability insurance.

Interested in this position?

Apply directly on the company website

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