Senior Product Manager - User Platform

3 weeks, 6 days ago
Spotify

Spotify

Spotify is a leading global audio streaming service empowering artists and inspiring fans worldwide with over 70 million tracks. It has 365 million users, including 165 million subscribers, across 178 markets.

Media
Founded 2006

Description

  • Define the product strategy and roadmap for User Platform products spanning account lifecycle management, IAM analytics, and device and client intelligence.
  • Partner with engineering managers, staff engineers, data scientists, analytics engineers, designers, researchers, and insights teams to shape product direction.
  • Collaborate across missions, studios, and product areas to ensure Spotify’s identity and user data platform meets business and customer needs.
  • Help build the account lifecycle platform with well-defined account states, governed lifecycle transitions, and audit capabilities.
  • Lead the product vision for User Intelligence, the shared platform for trusted understanding of users, devices, and sessions.
  • Work with User Fraud, Subscriptions, Advertising, Personalization, Safety, Legal, and Platform teams to make trusted identity data useful for decision making.
  • Translate complex identity, trust, and data challenges into product strategies, business outcomes, and prioritization decisions.
  • Define success metrics for platform adoption, signal quality, data trust, lifecycle diagnosis time, decision latency, and reduction of fragmented local solutions.
  • Balance long-term platform investments with near-term business priorities, regulatory requirements, and user experience.
  • Foster an effective product operating rhythm across multiple squads with clarity, alignment, and shared ownership.

Requirements

  • Significant product management experience building platform products, identity systems, infrastructure, or large-scale consumer technology.
  • Experience working with backend platforms, APIs, distributed systems, identity platforms, policy engines, or large-scale data products.
  • Deep concern for trusted user experiences where security, privacy, safety, and usability must work together.
  • Ability to use data to inform judgment, validate assumptions, and make product decisions using both qualitative and quantitative evidence.
  • Experience solving complex, cross-functional problems through influence, collaboration, and strong product thinking.
  • Ability to build trusted partnerships across Product, Engineering, Security, Legal, Data, Operations, and business teams.
  • Ability to communicate highly technical concepts to both technical and non-technical audiences.
  • Ability to build alignment across diverse stakeholders while maintaining focus on long-term product outcomes.
  • Structured, proactive approach and comfort creating clarity from complex and evolving challenges.
  • Interest in building platforms that help teams move faster while creating trusted experiences for millions of users.
  • Based in London or Stockholm.
  • Flexibility to work from home with some in-person meetings.

Benefits

  • Flexible work-from-home arrangement with some in-person meetings.
  • Role based in London or Stockholm.

Interested in this position?

Apply directly on the company website

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