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School Admissions Officer

3 weeks, 6 days ago
United States
Full-time
Junior
Academic Advisor
Sales and Business Development
HubSpot
Apply Now
Sports Academy

Sports Academy

Sports Academy offers a transformative educational experience that integrates sports and academics, fostering resilience, teamwork, and leadership skills in students to prepare them for success in both their educational and personal lives.

Education Services
Founded 2014
View All Jobs 12

Description

  • Respond to inbound parent inquiries by phone, email, and text during established business hours in a timely, professional manner.
  • Conduct 15- to 30-minute discovery conversations with prospective families to gather information about the student, athletics, grade level, and educational goals.
  • Provide accurate information about the academic model, athletic schedule, coaching staff, tuition structure, and TEFA funding eligibility.
  • Qualify prospective families against established criteria and hand off qualified leads to the sales team with complete documentation.
  • Conduct follow-up outreach to prospective families who have not responded to prior communications.
  • Maintain accurate records of all parent interactions in HubSpot and other CRM tools.
  • Provide regular reporting to leadership on recurring questions, common objections, and engagement trends.
  • Support the sales team by serving as the front-line contact for families and helping move qualified opportunities forward.

Requirements

  • Minimum of 1 year of professional experience in a customer-facing role such as admissions, customer success, sales development, recruitment, or educational administration.
  • Demonstrated ability to communicate effectively by phone, email, and text with a diverse range of stakeholders.
  • Proficiency in CRM software and standard office productivity tools.
  • Strong organizational skills and attention to detail, especially for data entry and documentation.
  • Ability to manage multiple concurrent conversations and prioritize inquiries by urgency and qualification status.
  • Comfort using AI tools such as ChatGPT, Claude, and Perplexity as part of the daily workflow for communications, outreach, summarization, analysis, and follow-up automation.
  • Personal experience as an athlete, coach, or in a sports-related role, with understanding of the youth athletics landscape and families it serves.
  • Previous experience as an SDR, BDR, or admissions counselor supporting a sales or enrollment team is preferred.
  • Experience maintaining accurate and detailed records in HubSpot is preferred.
  • Bilingual proficiency in English and Spanish is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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