Product Manager - Servicing

4 hours, 36 minutes ago
Full-time
Mid Level
Product Management
Splash

Splash

Splash Financial is a leading loan refinance marketplace that offers a quick and easy way to lower high interest rates without affecting credit scores. They provide a range of financial services, including student loan refinancing and personal loans, t...

Banks
51-250
Founded 2013
$61M raised

Description

  • Own discovery and delivery of borrower-facing servicing features.
  • Translate lender partner servicing requirements into product requirements and support go-live delivery.
  • Maintain and evolve servicing platform configuration, including loan settings and borrower communications.
  • Drive self-service, payment plan, and enrollment initiatives that reduce delinquency and improve payment behavior.
  • Use AI tools to draft documents, synthesize research, analyze data, and automate repetitive work.
  • Develop working knowledge of loan sales, collections, and disbursement workflows.
  • Partner with engineering, design, lender implementation teams, and business stakeholders to deliver products end to end.

Requirements

  • 2–5 years of product management experience in a fast-paced environment with ownership of outcomes.
  • Ability to identify and frame problems, write executable requirements, and drive delivery within an agile product development lifecycle.
  • Strong UX judgment and ability to partner effectively with design teams.
  • Ability to use data to guide decisions and measure product outcomes.
  • Clear, structured communication with technical and non-technical stakeholders.
  • Experience working with third-party platforms or vendors to ship product changes.
  • Proficiency with AI productivity tools such as Claude, ChatGPT, Copilot, or Cursor.
  • Experience in fintech, consumer lending, or regulated environments preferred.
  • Familiarity with loan servicing, payments, collections, capital markets, or financial partners preferred.
  • Experience with A/B testing, product analytics, BI tools, or SQL preferred.

Benefits

  • Base salary of $100,000–$150,000 annually, with potential performance-based bonus.
  • Fully remote work for most roles.
  • Flexible PTO and nine company holidays.
  • Equity participation and 401(k) plan.
  • Comprehensive, affordable insurance benefits.
  • Paid parental leave for both caregivers.
  • Modern work equipment and a company-paid Claude subscription.
  • Quarterly in-person and virtual meetups.

Interested in this position?

Apply directly on the company website

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