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IT Support Administrator, Projects

1 hour, 49 minutes ago
United States
Full-time
Junior
Project Manager
Project and Program Management
Active Directory Confluence JIRA Python
Apply Now
SpaceX

SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the aim of revolutionizing space technology and enabling human life on other planets.

Aerospace & Defense
10K-50K
Founded 2002
View All Jobs 140

Description

  • Own and administer the annual hardware refresh program for computers and iOS devices.
  • Analyze refresh project data and recommend what equipment will be refreshed each year.
  • Write and maintain scripts to automate asset uploads and other manual processes.
  • Plan, manage, and track annual IT support projects in Jira, including dashboards for real-time visibility.
  • Drive day-to-day project operations and ensure milestones are met on time and within budget.
  • Document processes and project knowledge in Confluence.
  • Monitor project progress and deliver timely reports on milestones, status, risks, and completion.
  • Plan and administer intern hardware onboarding and offboarding using Active Directory, Intune, and Jamf.
  • Manage hardware collection, reclamation, and inventory updates when interns complete the program.
  • Train and guide project IT technicians and collaborate on process and workflow improvements.

Requirements

  • High school diploma or equivalency certificate.
  • 1+ years of professional experience in IT support administration, project coordination, and hardware asset lifecycle management.
  • Experience supporting Microsoft technologies.
  • Hands-on experience with Jira, Confluence, Jamf, Intune, SCCM, and Active Directory is preferred.
  • Proficiency in Python for scripting and automation is preferred.
  • Excel experience for data analysis, reporting, and visualization is preferred.
  • Ability to create and manage Jira dashboards for project tracking and reporting is preferred.
  • Experience managing hardware refresh and device deployment projects is preferred.
  • Must have a valid driver's license.
  • Ability to lift up to 30 lbs. unassisted.

Benefits

  • Base salary range of $95,000 to $115,000 per year.
  • Potential long-term incentives, including company stock, stock options, or long-term cash awards.
  • Potential discretionary bonuses and eligibility to buy additional stock through an Employee Stock Purchase Plan.
  • Comprehensive medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Short- and long-term disability insurance and life insurance.
  • Paid parental leave.
  • Approximately 3 weeks of paid vacation and 10 or more paid holidays per year.
  • Paid sick leave in accordance with company policy.

Interested in this position?

Apply directly on the company website

Apply Now

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