Technical Solutions Consultant

2 months ago
Full-time
Mid Level
Project and Program Management
Softdocs

Softdocs

Softdocs offers education-focused ECM solutions, electronic forms, and workflow automation to streamline processes and enhance productivity in higher education and K-12 markets.

Internet Software & Services
51-250
Founded 1998

Description

  • Own the technical components of new client deployments, including installation, integrations, and data migration.
  • Partner with Project Managers to ensure clear client communication, deliverable alignment, and deadline management.
  • Collaborate with Business Solution Consultants on the business-side processes of new implementations.
  • Support clients through onboarding by explaining technical requirements and helping them prepare client-owned tasks.
  • Provision and configure Etrieve environments so clients can successfully integrate with other systems and achieve their desired outcomes.
  • Execute data migration for clients transitioning from previous imaging software, including data mapping, data translation, and data imports.
  • Work across multiple projects and project teams simultaneously while anticipating and managing changes.
  • Troubleshoot technical issues related to integrations, identity access, and deployment readiness.

Requirements

  • Experience with SQL and strong knowledge of database concepts.
  • Experience with PowerShell and other scripting languages.
  • Experience with identity and access management platforms such as Microsoft Entra ID, Google Workspace, Okta, or OneLogin.
  • Experience with API integrations and troubleshooting techniques.
  • Database knowledge and data migration experience.
  • Base-level knowledge of managing, configuring, and troubleshooting Microsoft Windows Server and SQL Server.
  • Base-level knowledge of configuring, testing, and troubleshooting identity provider (IdP) integrations.
  • Base-level knowledge of configuring, testing, and troubleshooting API integrations.
  • Experience administering enterprise content management software is preferred.
  • Associate's or Bachelor's degree in a technology, engineering, or related field is preferred, or 2+ years of equivalent work experience.

Benefits

  • 100% remote work from anywhere in the U.S.
  • Medical, dental, vision, 401(k), and disability coverage.
  • $15,000 life insurance benefit.
  • Flexible PTO, 13 holidays, and paid parental leave.
  • Laptop/equipment stipend for setting up your remote workspace.
  • Professional development through training, learning opportunities, and leadership exposure.
  • Direct access to leadership, including the CEO and senior leaders.
  • People-first culture with long employee tenure and a collaborative environment.

Interested in this position?

Apply directly on the company website

Apply Now

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