Senior Lifecycle Marketing Manager, Home Loans

3 months, 1 week ago
Full-time
Lead
Marketing and Growth
SoFi

SoFi

SoFi specializes in providing a comprehensive financial platform that empowers individuals to achieve their financial goals through services such as student loan refinancing, debt consolidation, home buying assistance, and investment opportunities, all...

Capital Markets
1K-5K
Founded 2011
$2900M raised

Description

  • Develop comprehensive lifecycle marketing strategies to drive new loan originations.
  • Collaborate with product, product marketing, business unit leadership, operations, sales, data science, and executive stakeholders to align marketing efforts with business goals.
  • Plan personalized multi-channel lifecycle marketing campaigns across email, push, in-app, and SMS.
  • Design and deploy educational content strategies that help members navigate the lending market.
  • Manage a full-funnel experimentation roadmap and optimize campaign performance against KPIs.
  • Drive campaign automation and personalization using audience and performance insights to improve always-on campaigns.
  • Report on lifecycle channel, campaign, and program performance to marketing and business leadership.
  • Partner with data science to build reporting frameworks, track performance metrics, and deliver actionable insights.
  • Direct campaign priorities with Lifecycle Marketing Tech Ops.

Requirements

  • Bachelor’s degree, ideally in Business, Finance, Marketing, or a technical field, or equivalent experience.
  • 8+ years of direct-to-consumer lifecycle management experience across email, in-app, push, and SMS.
  • Experience using AI-driven insights or machine learning models to improve segmentation, personalization, and campaign optimization.
  • Proven track record of driving lifecycle marketing strategy for growth through cross-sell, upsell, onboarding, and retention at scale.
  • Ability to operate independently in a dynamic market environment.
  • Strong analytical experience using various testing methodologies.
  • Experience directing creative decisions for lifecycle marketing and rigorously testing value propositions.
  • Effective verbal and written communication skills.
  • Experience presenting channel strategy and campaign results to cross-functional partners and executive leadership.
  • Experience working in a regulated industry such as FinTech or banking is highly preferred.
  • Genuine interest in the lending space.
  • MBA or other advanced degree is a nice-to-have.
  • Previous finance, tech, or banking experience is a nice-to-have.

Benefits

  • Base pay range provided, with final offer determined by experience, skills, and location.
  • Access to SoFi’s comprehensive and competitive benefits package.
  • Reasonable accommodations available for candidates with physical or mental disabilities.
  • Equal employment opportunity and commitment to an inclusive culture.
  • Consideration of qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance.
  • Remote work is not available from Hawaii or Alaska at this time.

Interested in this position?

Apply directly on the company website

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