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Software Developer, Senior- Support (Remote Canada)

1 month ago
Canada
Full-time
Senior
Software Engineer
Software Development
Git Java Spring SQL
Apply Now
Smile Digital Health

Smile Digital Health

Smile Digital Health provides cutting-edge HL7 FHIR-based clinical data repository solutions for healthcare organizations, enabling rapid digital transformation and connectivity with features like multiple FHIR versions and full text indexing.

IT Services
251-1K
Founded 2016
$20M raised
View All Jobs 8

Description

  • Lead the investigation and resolution of complex production issues affecting healthcare clients.
  • Work with Tier 1 and Tier 2 support teams to diagnose and correct customer incidents.
  • Diagnose and resolve high-priority production escalations through code-level analysis and database inspection.
  • Design, implement, and maintain scalable, reliable, and maintainable software solutions for the platform.
  • Drive root cause analysis and implement long-term corrective actions to reduce recurring issues.
  • Identify systemic regressions, develop code patches, and coordinate with DevOps on hotfix deployments.
  • Provide technical leadership during incident response, troubleshooting, and client escalations.
  • Review, optimize, and refactor existing systems to improve performance, resiliency, and maintainability.
  • Conduct code reviews and forensic log analysis to isolate intermittent or hard-to-reproduce bugs.
  • Gather product requirements and help design, implement, and test system components.

Requirements

  • 6+ years of professional software development experience.
  • Experience in the healthcare and/or technology industry preferred.
  • Post-secondary education in Computer Science, Engineering, Mathematics, or a related field, and/or equivalent working experience.
  • Demonstrated expertise with Java, Spring, SQL, Git, and distributed systems.
  • Proven experience troubleshooting and resolving critical issues in complex production environments.
  • Strong client relationship-building skills with the ability to understand objectives, challenges, and paths to resolution.
  • Strong understanding of software architecture, design patterns, scalability, and maintainability principles.
  • Experience leading technical initiatives and driving projects from requirements through delivery.
  • Ability to analyze ambiguous problems, assess risk, and make sound technical decisions independently.
  • Strong experience with debugging, observability, logging, and monitoring tools.
  • Excellent communication and collaboration skills across technical and non-technical teams.
  • Demonstrated mentorship and technical leadership experience.
  • Experience working in healthcare technology, HL7, or FHIR is an asset.

Benefits

  • Remote work environment.
  • Flexible time away from work policy, including PTO, personal days, and sick days.
  • Competitive salary and health/medical benefits.
  • RRSP/TFSA/401K employee contribution.
  • Life and disability coverage.
  • Employee Assistance Program.
  • FHIR Study Program and Skillsoft Learning.
  • Super HAPI Fun Club.

Interested in this position?

Apply directly on the company website

Apply Now

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