Solutions Engineer - Fed Gov

22 hours, 19 minutes ago
Full-time
Senior
Customer and Technical Support
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005

Description

  • Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems.
  • Lead technical sales engagements and provide technical guidance throughout the sales process.
  • Collaborate with sales teams to identify customer requirements, summarize challenges, and design solutions.
  • Conduct discovery sessions to uncover business processes and challenges that inform sales and solution delivery strategy.
  • Partner with Sales, Product, Customer Success, and Professional Services to support customer experience and revenue growth.
  • Maintain deep knowledge of Smartsheet products, services, and competitors.
  • Participate in cross-functional and department-wide projects that support strategic initiatives.
  • Provide feedback to Product teams so solutions continue to align with customer needs.
  • Travel periodically to customer sites as a technical subject matter expert.
  • Support other duties as assigned.

Requirements

  • At least 5 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or a related role in SaaS or enterprise B2B software.
  • Strong critical thinking skills and a growth mindset.
  • Experience analyzing, evaluating, and synthesizing complex problems.
  • Strong technical skills and comfort working in ambiguous, high-pressure situations.
  • Excellent communication and presentation skills.
  • Ability to explain technical information to both technical and non-technical audiences.
  • Relentless curiosity and a commitment to excellence.

Benefits

  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match of 50% of contributions up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program plus Sick Time Off.
  • Company-sponsored life insurance, short-term disability, and long-term disability coverage for US employees.
  • 12 paid holidays per year for US employees.
  • Up to 24 weeks of parental leave.
  • Personal paid Volunteer Day.
  • Professional growth and development opportunities, including access to Udemy online courses.
  • Company-funded perks including a counseling membership, local retail discounts, and a personal Smartsheet account.
  • Teleworking options from any registered U.S. location, role dependent.
  • Market-competitive incentive opportunity.
  • US base salary range of $117,500 to $142,500.

Interested in this position?

Apply directly on the company website

Apply Now

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