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Senior Manager, Product Operations (Remote Eligible)

23 hours, 14 minutes ago
United States
Full-time
Lead
Product Strategist
Product Management
Google Tag Manager
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Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 144

Description

  • Lead, develop, and grow a team of Product Operations Managers across multiple levels.
  • Design and own the product operating model, including planning cycles, goals frameworks, launch processes, and team rhythms.
  • Partner with Directors and VPs to surface operational insights that inform investment and prioritization decisions.
  • Set the tooling strategy for Product Operations and drive adoption of systems, including Smartsheet, that improve accountability and visibility.
  • Define role standards, hiring bars, and development paths for the Product Operations function.
  • Embed AI-augmented workflows into team operations and model a builder mindset.
  • Drive cross-functional alignment between product, engineering, design, GTM, and finance.
  • Present operational complexity clearly to executive leadership, including VP and CPO-level stakeholders.

Requirements

  • 8+ years of experience in product operations, strategy and operations, or program management.
  • At least 2–3 years of people management experience.
  • Deep experience designing operational systems that scale across a product organization.
  • Strong executive communication skills and the ability to present complexity without losing nuance.
  • Track record of building and developing high-performing operations teams.
  • Data-driven, outcome-oriented approach with the ability to connect operational decisions to business metrics.
  • Experience influencing without authority across multiple functions and levels.
  • Experience building or scaling a Product Operations function from the ground up (preferred).
  • Familiarity with AI tooling strategy in an operational context (preferred).
  • Background in GTM or launch operations at a SaaS or platform company (preferred).

Benefits

  • US base salary range of $170,000 to $230,000.
  • Eligibility for a market-competitive incentive opportunity.
  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match at 50% of contributions up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program plus sick time off.
  • Up to 24 weeks of parental leave.
  • Teleworking options from any registered U.S. location, role dependent.
  • 12 paid holidays per year.
  • Company-funded perks, including a counseling membership, local retail discounts, and access to a personal Smartsheet account.
  • Opportunities for professional growth and development, including access to Udemy courses.
  • Automatic coverage under company-sponsored life insurance, short-term disability, and long-term disability plans.
  • Personal paid Volunteer Day to support the community.

Interested in this position?

Apply directly on the company website

Apply Now

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