Principal Product Manager – Monetization & Billing

5 days, 4 hours ago
Full-time
Lead
Product Management
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005

Description

  • Own the product vision, roadmap, and prioritization for Order-to-Cash and monetization platforms.
  • Define how pricing, packaging, and monetization models are implemented across internal systems.
  • Partner with Product Engineering, Sales Operations, Finance, and integration teams to understand workflows and identify opportunities.
  • Steward the end-to-end lifecycle from quote to provisioning, billing, and revenue alignment.
  • Define and evolve entitlement and provisioning models across product, GTM, and billing systems.
  • Ensure reliable integrations and data flows across Salesforce, billing platforms, product platforms, and financial systems.
  • Translate complex monetization and pricing requirements into system-level decisions and tradeoffs.
  • Balance flexibility for new business models with system integrity, auditability, and operational simplicity.
  • Identify and resolve inconsistencies, inefficiencies, and risks across monetization workflows and system boundaries.
  • Partner with Engineering to design scalable, integration-driven solutions for evolving SaaS and AI-driven business models.
  • Establish and monitor metrics for monetization system health, accuracy, and operational performance.
  • Communicate roadmap direction, tradeoffs, and system constraints to senior leadership and stakeholders.
  • Support governance, readiness, and lifecycle planning for monetization-related system changes and enhancements.

Requirements

  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience; advanced degree is a plus.
  • 8+ years of experience in enterprise systems as a Product Manager, Systems Analyst, or similar role.
  • Strong experience with Order-to-Cash, billing, subscription, or monetization systems in a SaaS environment.
  • Deep understanding of SaaS business models, including subscriptions, usage-based pricing, consumption models, and revenue workflows.
  • Experience working across enterprise systems such as Salesforce, billing platforms, and financial systems.
  • Strong systems thinking and ability to design and reason about complex cross-system workflows and data flows.
  • Experience translating evolving business models into scalable system capabilities.
  • Ability to operate at both strategic and tactical levels.
  • Strong prioritization skills and comfort balancing business flexibility, technical constraints, and operational risk.
  • Excellent analytical, verbal, and written communication skills with the ability to influence senior stakeholders.
  • Experience supporting new pricing paradigms, monetization strategies, or platform transformations is strongly preferred.
  • Legally eligible to work in the U.S. on an ongoing basis.

Benefits

  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match: 50% of your contribution up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program plus sick time off.
  • Company-sponsored life insurance, short-term disability, and long-term disability coverage for U.S. employees.
  • 12 paid holidays per year.
  • Up to 24 weeks of parental leave.
  • Personal paid Volunteer Day.
  • Professional growth and development opportunities, including access to Udemy online courses.
  • Counseling membership, local retail discounts, and a personal Smartsheet account.
  • Teleworking options from any registered U.S. location, role specific.
  • Market-competitive incentive opportunity.
  • US base salary range of $182,500 to $238,750.

Interested in this position?

Apply directly on the company website

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