Customer Enablement Specialist (Remote - LATAM)

5 hours, 13 minutes ago
Full-time
Junior
Customer and Technical Support
Smart Apartment Data

Smart Apartment Data

Smart Apartment Data is the trusted nationwide provider of accurate multifamily data and analytics, offering actionable insights for professionals in the apartment industry.

Professional Services
11-50
Founded 2005

Description

  • Lead live onboarding sessions for new clients via Zoom.
  • Deliver structured product walkthroughs and training sessions.
  • Explain platform features in a clear, practical, and engaging way.
  • Answer client questions confidently during live sessions.
  • Help clients adopt and successfully use the platform.
  • Represent the company professionally in client-facing interactions.

Requirements

  • 2+ years of experience delivering training, onboarding, or customer education sessions.
  • Experience leading live sessions, workshops, or presentations rather than only supporting training.
  • Strong ability to explain processes, tools, or platforms clearly.
  • Excellent communication skills suitable for U.S.-based clients.
  • English level C1 or C2 is required.
  • Reliable internet and a professional remote work setup.
  • Experience onboarding customers or users onto a tool, platform, or structured process is especially valued.
  • Background in customer success, onboarding, product training, enablement, learning and development, corporate training, or teaching with structured group delivery.
  • Experience delivering sessions via Zoom or similar tools.
  • Familiarity with CRM or software tools is a plus, but not required.
  • Experience in customer education, onboarding, or implementation is a bonus.
  • Ability to quickly learn and explain software tools is a bonus.
  • Experience working with international or U.S.-based clients is a bonus.

Benefits

  • 100% remote, location-independent work.
  • Compensation of $2,000 per month based on relevant experience and demonstrated skills.

Interested in this position?

Apply directly on the company website

Apply Now

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