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Learning Consultant

5 hours, 26 minutes ago
United Kingdom
Senior
Training Specialist
Education and Training
Apply Now
Skillsoft

Skillsoft

Skillsoft offers a comprehensive suite of online training solutions, featuring over 180,000 courses, videos, and books focused on IT, business, leadership skills, and compliance training, aimed at enhancing the performance and development of profession...

Internet Software & Services
1K-5K
Founded 1998
View All Jobs 4

Description

  • Manage the delivery of service engagements for Skillsoft clients.
  • Work with account teams to assess customer program needs and align learning solutions to business priorities.
  • Serve as a liaison and communication point of contact for customer service engagements within contract parameters.
  • Conduct and participate in virtual customer meetings to understand business needs.
  • Develop and maintain detailed project work plans and ensure deliverables are completed on time and in scope.
  • Evaluate project risks, escalate issues, and help develop contingency plans.
  • Provide weekly status updates to management and account teams and maintain meeting minutes and issue tracking records.
  • Keep current on course offerings, certification tracks, product updates, and L&D industry trends.
  • Pursue understanding of customer learning priorities to inform consulting recommendations.
  • Support professional development and take on additional tasks as assigned.

Requirements

  • 5+ years of experience in learning facilitation, leadership development, learning ROI metrics and measurement, and/or learning strategy.
  • University degree or commensurate experience.
  • Strong experience with virtual and collaboration web tools.
  • Advanced desktop application skills, including Word, Outlook, Excel, PowerPoint, Microsoft Project, and Access.
  • Ability to learn new technologies and applications quickly.
  • Experience or familiarity with the computer-based training market.
  • Familiarity with LMS or LCMS platforms, preferably including integration of learning content with LMS platforms.
  • Understanding of foundational adult learning and development principles.
  • Experience applying L&D theories and methodologies to customer needs.
  • Ability to analyze data and provide recommendations aligned to customer goals.
  • Excellent customer service and facilitation experience.
  • Strong project management, time management, and organizational skills.
  • Ability to work effectively in a virtual environment with multiple virtual teams.

Benefits

  • Opportunity to work for a global leader in AI-native skills management.
  • Equal opportunity employer commitment.
  • Ability to work on a portfolio of standard and custom customer projects.
  • Professional development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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