Operations Associate - System Admin & AI

3 weeks, 2 days ago
Full-time
Entry Level
Software Development
Sitetracker

Sitetracker

Sitetracker provides a comprehensive platform for managing high-volume distributed projects, enabling real-time collaboration, automated reporting, and accurate forecasting to streamline the deployment of infrastructure projects.

Diversified Telecommunication Services
251-1K
Founded 2013
$183M raised

Description

  • Execute routine process modifications and data collection enhancements in the Salesforce environment.
  • Configure and update reports and dashboards to surface operational metrics and team performance insights.
  • Manage access needs, system enhancements, and minor process changes for post-sales operations.
  • Resolve process issues and bug fixes that affect customer experience teams.
  • Vet, prioritize, and coordinate operational requests from intake through configuration and enablement.
  • Collaborate with internal stakeholders to clarify requests, gain approval, and maintain workflow alignment.
  • Maintain documentation and playbook updates to support process consistency.
  • Use AI tools to support troubleshooting, basic configuration optimization, and automation exploration.
  • Improve data integrity and account management processes to increase operational efficiency.

Requirements

  • Experience with Salesforce custom objects and data structures.
  • Experience designing and configuring reports and dashboards.
  • Experience developing Salesforce Flows, triggers, and notifications.
  • Ability to read and update APEX code for Salesforce processes.
  • Salesforce Administrator and/or Developer certification.
  • Ability to manage multiple concurrent requests for system enhancements and bug fixes.
  • Demonstrated ability to prioritize operational work and remove roadblocks to timely delivery.
  • Strong communication skills for explaining technical information to diverse audiences.
  • Experience building AI-assisted automations or agents in a professional context (preferred).
  • Ability to articulate how AI tools are integrated into daily platform administration tasks (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Labeler / Annotator – AI Response Evaluation (Castilian Spanish)

Blueprint Technologies 251-1K Internet Software & Services

Blueprint Technologies is hiring a Labeler/Annotator to evaluate Castilian Spanish AI outputs through side-by-side comparisons and quality analysis for real-world use cases.

40 minutes ago

Director of Customer Service, Enablement and AI

Skylight / Skylight Frame 51-200 Consumer electronics

Skylight is hiring an AI Support Operations lead to own customer-facing and internal AI across its customer service function as the company scales its family-focused products.

LLM
1 hour, 10 minutes ago

🌴 AI Automations Specialist - Job Code: 1785267917380

Coconut VA 11-50 Professional Services

Coconut is hiring a part-time AI Automations Specialist to build and support remote automation systems, data workflows, and AI-driven business processes across multiple client priorities.

CRM Git LLM NLP Power BI Python REST API SQL
1 hour, 10 minutes ago

Chief AI Officer

Fidus Systems 51-250 Professional Services

Fidus is seeking a Chief AI Officer to lead company-wide AI transformation, strategy, and adoption across its engineering services business.

LLM Machine Learning MLOps Prototyping
1 hour, 10 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers