Senior Analyst - Operations Analytics

1 day, 4 hours ago
Full-time
Senior
Data Science and Analytics
ShipMonk

ShipMonk

ShipMonk is a leading fulfillment center and 3PL provider for eCommerce brands, offering personalized and efficient order fulfillment services. With a focus on stress-free growth, ShipMonk integrates with sales channels to streamline shipping and inven...

Air Freight & Logistics
1K-5K
Founded 2014
$365M raised

Description

  • Own dashboards and KPIs used by operations leaders to run fulfillment operations.
  • Analyze operational data to identify trends, inefficiencies, and problems before they become costly.
  • Provide clear recommendations based on analysis rather than only presenting charts or reports.
  • Build and support forecasts and capacity models used for operational planning and budgeting.
  • Translate complex analysis into concise, decision-ready insights for senior stakeholders.
  • Work directly with operations teams to support day-to-day decision-making.
  • Explain changes in throughput, labor cost, and other key performance drivers.
  • Identify process improvements and measure their impact on cost and throughput.

Requirements

  • 3+ years of experience in supply chain analytics, operations analysis, or capacity and fulfillment management.
  • Strong Excel skills.
  • Experience with a BI tool such as Metabase or Tableau; Power BI experience is transferable.
  • Ability to turn messy operational data into a clear recommendation.
  • Comfort working directly with operations teams and stakeholders.
  • Experience with statistical modeling is a plus, especially for forecasting and capacity work.
  • Experience building forecasts and capacity models is preferred.
  • Senior-level ownership and ability to operate in a fast-paced, high-growth environment.

Benefits

  • 12+ owned fulfillment centers across the US, Canada, the UK, and Europe, with no outsourcing.
  • Access to ShipMonk's proprietary AI-powered technology platform.
  • All-inclusive, transparent pricing model with no hidden fees.
  • Hands-on support teams on-site at every fulfillment center.
  • Investment of over $10 million annually in research and development.
  • Opportunity to work for a merchant-first company focused on long-term growth and innovation.

Interested in this position?

Apply directly on the company website

Apply Now

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