Senior Transportation Specialist

2 weeks, 1 day ago
Full-time
Senior
Operations
ShipBob

ShipBob

ShipBob is a global ecommerce fulfillment solution that empowers businesses to scale, offer 2-day shipping, manage inventory, and streamline shipments. With a focus on simplifying the shipping process, ShipBob provides best-in-class supply chain soluti...

Air Freight & Logistics
251-1K
Founded 2014
$330M raised

Description

  • Monitor on-time carrier pickups across assigned sites and follow up when data is missing or pickups are at risk.
  • Review dock volume against booked carrier capacity and coordinate additional capacity with carriers or the Carrier Manager as needed.
  • Maintain accurate carrier pickup schedules, including pickup times and equipment types, to support planning and execution.
  • Manage the Carriers@ inbox and monitor COPS and SCO IPS tickets to ensure timely acknowledgment, resolution, and updates.
  • Respond to urgent carrier inquiries in line with established SLAs and escalation guidance.
  • Maintain and monitor final mile carrier pickup schedules for assigned fulfillment sites and communicate changes to stakeholders.
  • Coordinate ad hoc pickup requests and capacity exceptions directly with carriers to maintain coverage outside standard schedules.
  • Serve as a senior point of contact for merchant escalations related to final mile delivery issues and drive resolution with carriers.
  • Process final mile POD requests on behalf of merchants and ensure timely follow-up and completion.
  • Support LTL and FTL shipment execution, including appointment scheduling, documentation coordination, and compliance requirements.

Requirements

  • Bachelor’s degree in Supply Chain Management, Business Administration, or a related field; equivalent experience considered.
  • 3–5 years of experience in transportation, carrier operations, or supply chain execution with hands-on ownership of final mile or freight coordination.
  • Solid working knowledge of carrier operations, including pickup execution, service failure patterns, and carrier accountability practices.
  • Strong organizational skills with the ability to manage multiple carrier relationships and competing priorities simultaneously.
  • Proficiency in Microsoft Excel and familiarity with BI or reporting tools.
  • Power BI and TMS/LMS experience is a plus.
  • Clear communication skills for coordinating with carriers, escalating to leadership, and updating merchant-facing teams.
  • Proactive, solutions-oriented approach with the ability to identify issues early and drive resolution.

Benefits

  • Medical and wellness benefits.
  • Life assurance.
  • Income protection.
  • Pension scheme.
  • Access to ShipBob’s AI and productivity tools from day one at no cost.
  • Ongoing application process with no deadline to apply.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

LEGAL ASSISTANT - LITIGATION & EFFICIENCY

Inter 51-250 Banks

Inter is hiring a Legal Operations professional for its Defense Ops team to help structure, modernize, and improve the legal department’s operations while connecting the Legal team with other business areas.

20 minutes ago

Part-time Food Service Staff - SY 26-27

Accel Schools 251-1K Education Services

ACCEL Schools is hiring a part-time Food Service Aide for Western Toledo Preparatory Academy at Spring Meadows in Toledo, Ohio to support lunch activities, student supervision, and a positive school climate.

2 hours, 28 minutes ago

Billing & Authorizations Coordinator

Reworks Solutions Internet Software & Services

ReWorks Solutions is hiring a remote Billing & Authorizations Coordinator in South Africa to manage insurance billing and authorization follow-ups, maintain records, and keep claims moving in a fast-paced healthcare setting.

CRM
2 hours, 39 minutes ago

PDR Technician - $4000 Bonus!

Carvana 10K-50K Automotive

Carvana is hiring a Mid-Level Paintless Dent Repair Technician to perform PDR work on vehicles in its high-tech inspection centers and help prepare cars for sale.

2 hours, 52 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers