Process Engineering Manager

3 weeks, 5 days ago
Full-time
Senior
Project and Program Management
ShipBob

ShipBob

ShipBob is a global ecommerce fulfillment solution that empowers businesses to scale, offer 2-day shipping, manage inventory, and streamline shipments. With a focus on simplifying the shipping process, ShipBob provides best-in-class supply chain soluti...

Air Freight & Logistics
251-1K
Founded 2014
$330M raised

Description

  • Implement operational processes within inbound, outbound, and VAS/B2B functions.
  • Lead the development of new processes and drive incremental improvements across people, process, and the warehouse management system.
  • Partner with Product and Engineering teams as a bridge to operations and advocate for quality and merchant experience.
  • Influence functional design and roadmap prioritization for operational systems and processes.
  • Collaborate with Operations and Product leaders to design and prioritize changes to core operational functions.
  • Use data to support decision-making and identify process improvement opportunities.
  • Develop and implement SOPs, stakeholder communications, and operational rollout plans.
  • Communicate procedure changes clearly to the Operations team and manage process transitions.
  • Organize training sessions, certify employees through the Training Certification program, and support rollout readiness.
  • Travel to fulfillment and hub sites to observe processes, establish training, and support implementation.

Requirements

  • 3-6 years of experience in Fulfillment Operations, Process Improvement, and/or Program Management.
  • Bachelor’s degree, ideally in Engineering, Mathematics, or a similarly technical field.
  • Experience with LEAN/Six Sigma in production environments.
  • Proven track record of taking ownership and driving results in highly ambiguous situations.
  • High degree of curiosity, problem solving, and initiative.
  • Excellent written and verbal communication skills with senior company leaders.
  • Ability to work remotely from the United Kingdom and travel regularly to sites in Manchester and Birmingham, with travel to the US and Australia as needed.
  • Up to 80% travel is required.
  • Passion to grow as a leader and influence ShipBob’s network and operations direction.

Benefits

  • Medical and wellness benefits.
  • Life assurance.
  • Income protection.
  • Pension scheme.
  • Remote work based in the United Kingdom.
  • Opportunity to work in a high-performing, mission-driven culture.
  • Ongoing applications accepted with no deadline to apply.

Interested in this position?

Apply directly on the company website

Apply Now

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