Process Engineering Manager

6 days, 11 hours ago
Full-time
Mid Level
Project and Program Management
ShipBob

ShipBob

ShipBob is a global ecommerce fulfillment solution that empowers businesses to scale, offer 2-day shipping, manage inventory, and streamline shipments. With a focus on simplifying the shipping process, ShipBob provides best-in-class supply chain soluti...

Air Freight & Logistics
251-1K
Founded 2014
$330M raised

Description

  • Implement operational processes within Inbound, Outbound, and VAS/B2B functions.
  • Lead the development of new processes and incremental improvements across people, process, and the Warehouse Management System (WMS).
  • Act as a bridge between Product/Engineering teams and Operators to advocate for quality and the merchant experience.
  • Influence functional design and roadmap prioritization.
  • Collaborate with Operations and Product leaders to design and roadmap changes to core operational functions.
  • Use data to drive decision-making for operational processes and improvements.
  • Develop and implement SOPs, stakeholder communications, and operational rollouts.
  • Communicate procedure changes clearly to the Operations team.
  • Work with Operations leaders to develop and manage plans for new processes.
  • Organize and lead training sessions, schedule rollouts, and certify employees through the Training Certification program.
  • Deliver reports to track progress and identify improvement opportunities.
  • Travel to fulfillment and hub sites to observe processes and run training sessions.
  • Comply with food safety and compliance policies and regulations.

Requirements

  • 3-6 years of experience in Fulfillment Operations, Process Improvement, and/or Program Management.
  • Bachelor’s degree, ideally in Engineering, Mathematics, or a similarly technical field.
  • Experience with LEAN/Six Sigma in production environments.
  • Demonstrated ownership and ability to drive results in highly ambiguous situations.
  • Strong curiosity, problem-solving ability, and initiative.
  • Excellent written and verbal communication skills with senior company leaders.
  • Passion for leadership growth and influencing the ShipBob network and operations direction.
  • Ability to work remotely from the United Kingdom.
  • Ability to travel regularly to fulfillment and hub sites in Manchester and Birmingham, and to the US and Australia as needed.
  • Up to 80% travel required.

Benefits

  • Medical and wellness benefits.
  • Life assurance.
  • Income protection.
  • Pension scheme.

Interested in this position?

Apply directly on the company website

Apply Now

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