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Lead Solutions Architect

8 hours, 13 minutes ago
United States
Full-time
Lead
Solutions Architect
Software Development
BigCommerce E-commerce ERP NetSuite Shopify
Apply Now
ShipBob

ShipBob

ShipBob is a global ecommerce fulfillment solution that empowers businesses to scale, offer 2-day shipping, manage inventory, and streamline shipments. With a focus on simplifying the shipping process, ShipBob provides best-in-class supply chain soluti...

Air Freight & Logistics
251-1K
Founded 2014
$330M raised
View All Jobs 17

Description

  • Support the sales team with integration buildouts for ShipBob’s largest and most critical deals.
  • Serve as the go-to expert for API and ERP/ecommerce/marketplace integrations, including NetSuite, Temu, Macy’s, and others.
  • Act as a technical escalation point for large or at-risk deals and integration projects.
  • Mentor junior Solutions Architects and establish internal best practices, reusable patterns, and documentation for integration design.
  • Work directly with customers to collect requirements and system documentation.
  • Evaluate and improve processes for scoping, documenting, and delivering integration projects.
  • Coordinate with executive-level stakeholders internally and externally to align on integration priorities.
  • Support merchants, developers, and partners on integrations projects they build.
  • Lead solution design reviews, technical governance, and strategic cross-functional conversations with Sales, Partnerships, Engineering, and Product.

Requirements

  • 6+ years of experience in customer-facing technical roles such as Solutions, Sales Engineering, or technical account management.
  • 6+ years of experience with integration development, APIs, or iPaaS systems.
  • Strong track record of delivering complex API integrations in ecommerce, logistics, or SaaS environments.
  • Demonstrated experience leading cross-functional technical initiatives and mentoring or managing others.
  • Deep understanding of RESTful API design and ERP/ecommerce platform architecture such as NetSuite, Shopify, or BigCommerce.
  • Excellent written and verbal communication skills with the ability to convey information clearly across all levels of the organization.
  • Familiarity with integration platforms such as Workato, Celigo, Boomi, or Paragon.
  • Familiarity with the 3PL/logistics space is a strong plus.
  • Remote work is available only in the listed U.S. states.

Benefits

  • Medical, dental, vision, and basic life insurance.
  • Paid maternity/parental leave program.
  • Paid holidays and flexible time off program.
  • Paid sick leave.
  • Wellness days, one day per quarter.
  • 401(k) match.
  • Competitive base salary range of $146,291 to $185,000, with full base pay range of $146,291 to $243,818.
  • Eligibility for participation in the company’s discretionary bonus plan.
  • Best-in-class AI and productivity tools provided at no cost from day one.

Interested in this position?

Apply directly on the company website

Apply Now

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