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Director, Operations (Pharmacy/Healthcare)

1 week, 1 day ago
United States
Full-time
Lead
Operations Manager
Project and Program Management
Apply Now
Shields Health Solutions

Shields Health Solutions

Shields Health Solutions is the first and largest company in the nation to integrate specialty pharmacies within hospitals, focusing on improving patient outcomes and system-wide growth. Their programs and data platforms reduce costs, achieve better cl...

Health Care Providers & Services
1K-5K
Founded 2012
View All Jobs 11

Description

  • Proactively identify and implement strategic growth initiatives through opportunity analysis, executive pitches, and resourcing plans.
  • Lead site operations at health system partner locations, including oversight of the in-clinic pharmacy liaison team.
  • Own P&L performance for assigned health system partner sites and work to meet financial targets.
  • Monitor operational, patient outcome, and satisfaction metrics to ensure performance goals are met or exceeded.
  • Partner with Shields functional leadership to improve processes and drive operational efficiency.
  • Build and manage relationships with hospital, clinic, pharmacy, and executive stakeholders up to the Vice President level.
  • Develop and execute account management plans for health system partners.
  • Provide day-to-day leadership, performance management, and accountability for dedicated staff supporting partner sites.
  • Coach and develop team members to strengthen the talent pipeline and build future leaders.
  • Serve as a subject matter expert to hospital partner executive teams on specialty pharmacy growth and operations.

Requirements

  • Bachelor’s degree required; MBA or other advanced degree preferred.
  • 7+ years of relevant work experience with demonstrated success leading large, diverse teams.
  • Doctor of Pharmacy (PharmD) or BS in Pharmacy and an active pharmacist license preferred, or comparable clinical credential such as RN or MD.
  • Demonstrated interest and success in leading and developing high-performing teams.
  • Strong coaching and mentoring orientation with an interest in developing future leaders.
  • Entrepreneurial mindset and willingness to work hands-on with the team.
  • Analytical decision-maker who can make and defend data-driven decisions.
  • Interest in P&L ownership, large-team leadership, and achieving stretch financial and operational targets.
  • Experience in process development, process mapping, process improvement, hospital operations, or pharmacy operations preferred.
  • Experience presenting operating results to senior management, executives, or boards, preferably in consulting, investment banking, private equity, or venture-backed environments.
  • Strong Excel and PowerPoint skills, including financial modeling and data visualization.
  • Ability to work with limited direct oversight and build collaborative relationships across diverse stakeholders.
  • Resides in the Midwest or western U.S. strongly preferred; monthly onsite presence required in Denver, CO.

Interested in this position?

Apply directly on the company website

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