Keap/Infusionsoft Automation Specialist | CRM, Marketing Automation & AI Systems

1 month, 1 week ago
Contract
Mid Level
Artificial Intelligence and Machine Learning
ShaeWellness

ShaeWellness

ShaeWellness is an innovative epigenetic data-tracking platform focused on enhancing corporate health and wellness programs. Founded by CEO Matt Riemann, the platform utilizes AI, over 500 algorithms, and 10,000 data points per user to provide personalized, evidence-based health recommendations through its app, Shae™. This medically-endorsed and scientifically-validated tool shifts the focus from generic wellness to precision health, offering insights into various aspects of well-being, including mental, physical, and emotional health. The ShaeWellness platform analyzes body measurements, lifestyle stress data, and epigenetic factors to deliver real-time, customized nudges for nutrition, fitness, sleep, and mindfulness. It features a corporate interface for managing employee productivity and well-being, along with tailored health coaching and bespoke programs for organizations. With a global reach in over 120 countries, ShaeWellness serves a diverse clientele, including corporate clients, medical experts, and wellness practitioners, aiming to provide objective, data-driven wellness solutions.

health, wellness & fitness
1-10
Founded 2013

Description

  • Design and build Keap/Infusionsoft campaigns, automated customer journeys, email sequences, opportunity pipelines, lead nurturing systems, forms, landing pages, CRM automations, internal notifications, customer segmentation, and reporting dashboards.
  • Optimize CRM and marketing automation performance to improve lead management, customer engagement, lifecycle automation, and business growth.
  • Use AI throughout workflow planning, architecture, documentation, QA, testing, troubleshooting, reporting, and process optimization.
  • Improve CRM architecture, campaign quality, reporting accuracy, automation performance, scalability, and reduce technical debt.
  • Collaborate with Marketing, Sales, Operations, Customer Success, Product, Executive Leadership, Automation Specialists, and Designers to support customer journey improvements.
  • Own projects from planning through implementation and proactively identify, build, and launch better workflows and campaign improvements.
  • Continuously test, document, validate, and refine automations to ensure they are reliable, maintainable, and scalable.
  • Support multiple products and brands by developing intelligent systems that improve the full customer lifecycle.

Requirements

  • 3+ years of hands-on Keap (formerly Infusionsoft) experience.
  • Experience building advanced marketing automation campaigns.
  • Strong understanding of CRM systems and customer lifecycle marketing.
  • Experience creating email campaigns, forms, landing pages, and automation sequences.
  • Strong troubleshooting capability.
  • Excellent written and verbal English communication skills.
  • Outstanding organizational capability and exceptional attention to detail.
  • Ability to work independently in a fully remote environment.
  • Experience using AI for campaign planning, workflow architecture, documentation, QA, reporting, customer segmentation, marketing optimization, technical troubleshooting, prompt engineering, and workflow improvement is highly regarded.
  • Experience using ChatGPT and modern AI productivity tools is expected.
  • Preferred experience with Keap, Infusionsoft, Thryv, WordPress, API integrations, webhooks, Zapier, n8n, Stripe, CRM migration, marketing automation, AI agents, SaaS, HealthTech, or education platforms.

Benefits

  • Fully remote work arrangement.
  • Monthly base compensation of USD $1,000–$1,500 per month.
  • Monthly performance incentives tied to automation quality, campaign performance, CRM optimization, customer experience improvements, AI innovation, documentation quality, collaboration, KPI achievement, and business impact.
  • Compensation reviews after the probationary period based on performance, leadership, responsibility, innovation, and measurable outcomes.
  • Genuine ownership and technical autonomy.
  • Access to cutting-edge AI tools and automation technologies.
  • Opportunity to grow into senior leadership roles such as Senior CRM Architect, Marketing Automation Lead, Director of Revenue Operations, Head of Business Systems, or AI Solutions Architect.

Interested in this position?

Apply directly on the company website

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