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Account Manager, Commercial Manufacturing

14 hours, 32 minutes ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
Apply Now
Serán BioScience

Serán BioScience

Serán Bioscience: Science Driven Drug Development Leading pharmaceutical innovator offering tailored drug solutions with comprehensive analytical and manufacturing services for biotech and pharma. We support the pharmaceutical industry with chemistry, ...

Pharmaceuticals
51-200
Founded 2016
View All Jobs 2

Description

  • Identify, qualify, and pursue commercial manufacturing opportunities for oral solid drug products.
  • Build and manage a prospect pipeline aligned with Serán’s technical capabilities and capacity strategy.
  • Assess technical and commercial fit for prospective projects.
  • Develop, negotiate, and coordinate approval of term sheets, pricing, proposals, and commercial supply agreements.
  • Serve as the primary contact for assigned accounts and build trusted client relationships.
  • Guide clients through onboarding, tech transfer, validation, launch, and ongoing commercial supply.
  • Communicate project status, timelines, risks, and decisions, and resolve bottlenecks with internal teams.
  • Manage account planning, renewals, amendments, and long-term supply agreements to support retention and growth.
  • Maintain CRM data, pipeline reporting, revenue forecasts, and demand plans.
  • Provide market and customer insights to inform commercial strategy, capacity planning, and process improvements.

Requirements

  • Bachelor’s degree in a related scientific discipline, business, or marketing.
  • 3–7 years of account management, business development, or client-facing experience in a CDMO, pharmaceutical, or biotech environment.
  • Strong understanding of oral solid dose drug development and commercial manufacturing processes.
  • Working knowledge of GMP requirements, quality systems, regulatory expectations, tech transfer, validation, and commercial supply operations.
  • Experience managing complex accounts and long-cycle commercial relationships.
  • Experience negotiating term sheets, pricing, commercial supply agreements, or long-term supply contracts.
  • Ability to interpret technical data, batch records, and manufacturing requirements.
  • Financial acumen in forecasting, revenue planning, demand planning, and capacity management.
  • Experience with CRM systems, forecasting tools, and pipeline reporting.
  • Ability to travel approximately 25%, occasionally exceeding 50%, primarily domestically with potential international travel.
  • U.S. work authorization required; visa sponsorship is not available.
  • Experience supporting commercial-stage drug products, oral solid dose manufacturing, or related pharmaceutical operations is preferred.
  • International business development and account management experience in commercial manufacturing is preferred.

Benefits

  • More than four weeks of accrued paid time off annually.
  • Employer retirement-account contributions beginning after 90 days, with no employee match or vesting requirement.
  • Health plan options with minimal employee contributions.
  • Employer-paid basic life and long-term disability insurance, with options to increase or add coverage.
  • Employee Assistance Program supporting employee wellbeing.
  • Pet insurance access.

Interested in this position?

Apply directly on the company website

Apply Now

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