Business and Operations Analyst

3 weeks ago
Entry Level
Data Science and Analytics
Sema

Sema

Sema Sema serves technologists and investors by assessing code to improve outcomes for users, companies, and developers. At Sema we are building software to help developers collaborate, advance their skills, and advance their careers. By partnering wit...

Internet Software & Services
11-50
Founded 2017

Description

  • Execute standardized multi-stage, multi-system workflows according to detailed procedural documentation.
  • Manage multiple concurrent projects at different stages of completion.
  • Review outputs and deliverables to identify quality issues, errors, and data inconsistencies.
  • Identify and resolve process errors and timeouts to keep system processes on track.
  • Maintain error logs and document resolutions for future reference.
  • Coordinate proactively with team members to ensure continuity and visibility of work.
  • Update stakeholders promptly on project status and issues.
  • Create and maintain documentation and supporting resources.

Requirements

  • 0-2 years of experience in technical operations, QA, or process-driven technical roles.
  • Basic database query experience.
  • Strong proficiency with Microsoft Excel.
  • Experience with file systems and structured directory management.
  • Exceptional integrity and discretion when handling confidential and sensitive work.
  • Strong accountability and willingness to identify root causes of mistakes and failures.
  • Ability to learn quickly and adjust based on feedback.
  • Ability to work independently with limited hands-on direction and troubleshoot before asking for help.
  • Strong attention to detail, including catching typos, incorrect parameters, and mismatched numbers.
  • Systematic thinking with the ability to follow complex systems and multi-step procedures.
  • Entry-level, remote role.
  • Some travel for training and team offsites is required.

Interested in this position?

Apply directly on the company website

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