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CRM Associate

3 weeks, 2 days ago
United States
Full-time
Mid Level
Email Marketing Manager
Project and Program Management
CRM Email Marketing
Apply Now
SeatGeek

SeatGeek

SeatGeek is a ticket search engine that enables users to find and purchase tickets for live sports, concert, and theater events. Founded in 2009, SeatGeek offers a Deal Score feature to help users find the best ticket deals, interactive seating charts ...

Media
251-1K
Founded 2009
$400M raised
View All Jobs 35

Description

  • Own end-to-end strategy, execution, and analysis for sports CRM campaigns across Email, Push, and SMS.
  • Partner cross-functionally with Creative, Product, Marketing, and Analytics to develop, optimize, and scale lifecycle and retention programs.
  • Use automation, segmentation, and personalization to improve campaign performance and reach.
  • Design and execute A/B tests across channels, analyze results, and share actionable insights with the marketing team.
  • Manage and maintain the CRM calendar, including prioritizing and triaging incoming campaign requests.
  • Monitor industry trends and competitors to inform CRM strategy and identify new opportunities.
  • Support template design and markup, QA, campaign configuration, and follow-up reporting and optimization.
  • Help project-manage and deploy retention messaging strategies across multiple campaign types.

Requirements

  • 3+ years of experience in CRM, Email, Lifecycle, or Retention Marketing.
  • High proficiency with CRM platforms such as Iterable, Braze, or Simon Data.
  • Hands-on experience executing multi-channel campaigns across Email, Push, and SMS.
  • Experience with A/B testing and analyzing results to inform campaign decisions.
  • Exceptional attention to detail.
  • Strong cross-functional collaboration and communication skills.
  • Strong project management and organizational skills.
  • A proactive self-starter with an ownership mentality and a focus on operational efficiency and scaling marketing programs.
  • Salary range of $63,000 - $92,000 USD, with compensation influenced by skills, years of experience, certifications, and location.

Benefits

  • Discretionary annual bonus.
  • Flexible work environment with the option to work in the office as many days as desired or 100% remotely.
  • WFH stipend for home office setup.
  • Unlimited PTO.
  • Up to 16 weeks of fully paid family leave.
  • 401(k) matching.
  • Student loan matching program.
  • Health, vision, dental, and life insurance.
  • Up to $25k toward family building, reproductive health services, and gender-affirming care.
  • $500 per year for wellness expenses.
  • Subscriptions to Headspace, Headspace Care, and One Medical.
  • $120 per month for tickets to live events.
  • Annual subscription to Spotify, Apple Music, or Amazon Music.

Interested in this position?

Apply directly on the company website

Apply Now

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