Sangoma Technologies

Sangoma Technologies

Sangoma Technologies specializes in providing comprehensive business communication solutions, including scalable Voice Over IP telephony systems, Unified Communications as a Service (UCaaS), and various hardware and software components that enhance IP ...

Diversified Telecommunication Services
251-1K
Founded 1984
$28M raised

Description

  • Lead senior software and infrastructure engineers responsible for the performance, reliability, and evolution of the UCaaS voice platform.
  • Partner with Product Management to define goals, set priorities, and translate strategy into execution.
  • Drive planning and delivery of new features and services while maintaining operational excellence.
  • Coach and develop engineers through regular 1:1s, performance feedback, and structured growth plans.
  • Lead sprint ceremonies, status reviews, and execution rhythms that create clarity and accountability.
  • Champion best practices in infrastructure as code, reproducibility, automation, and observability.
  • Guide architecture decisions and contribute to complex troubleshooting when needed.
  • Strengthen monitoring, alerting, and system visibility across the VoIP environment.
  • Ensure voice infrastructure is highly available, scalable, and resilient.
  • Support escalated technical issues and participate in an on-call rotation of approximately one week per month.

Requirements

  • 5 years of software, infrastructure, SRE, or platform engineering experience.
  • Leadership and initiative.
  • Ability to lead a remote-work team.
  • Organized and detail oriented.
  • Experience working in a Linux or UNIX-like environment.
  • Experience with infrastructure as code tooling such as Ansible or Docker.
  • Experience with relational databases such as MySQL or PostgreSQL.
  • Experience with version control using Git.
  • Experience using or building observability stacks such as Grafana, Loki, Prometheus, Datadog, or Nagios.
  • English fluency and strong writing skills.
  • Experience with cloud infrastructure such as AWS or OpenStack is preferred.
  • Proficiency with VoIP technologies such as SIP, RTP, and other real-time communication protocols is helpful but not required.
  • Proficiency with telephony platforms such as FreeSWITCH, OpenSIPS, Kamailio, or Asterisk is helpful but not required.
  • Experience with programming languages such as PHP or Lua is helpful but not required.
  • Must be authorized to work in the United States on a full-time basis for any employer.

Benefits

  • Health, vision, and dental insurance.
  • Long-term and short-term disability coverage.
  • Matching 401(k) program with 100% match on 4%.
  • Employee Stock Purchase Plan after one year of service.
  • Flexible Time Off and company holidays.
  • Remote work with a preference for candidates in Central or Eastern time zones.
  • Entrepreneurial work environment with high growth career opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Engineering Manager, IAM and Trust & Safety

Calendly 251-1K Internet Software & Services

Calendly is hiring an Engineering Manager to lead its Identity & Access Management and Trust & Safety engineering teams, owning the security, integrity, and compliance foundations of the platform as the company continues to grow.

Machine Learning System Design
1 hour, 28 minutes ago

Manager, Software Engineering (Resilience Engineering)

Affirm 1K-5K Diversified Financial Services

Affirm is hiring an Engineering Manager to lead its Resilience Engineering team in building production load testing and chaos engineering capabilities that improve the safety and reliability of its production systems.

AWS Java Kotlin Kubernetes Python
3 hours, 11 minutes ago

Manager, Software Engineering

Natera 1K-5K Pharmaceuticals

Natera is seeking a Manager, Software Engineering to lead a distributed oncology software team supporting high-impact cancer testing products in a fast-growing biotech environment.

Agile Java
4 hours, 33 minutes ago

Engineering Manager, Infrastructure Platforms

GitLab 1K-5K Internet Software & Services

GitLab is hiring an Engineering Manager for Infrastructure Platforms to lead a globally distributed team building secure, reliable, and scalable infrastructure that powers GitLab.com, GitLab Dedicated, and self-managed deployments.

Agile CI/CD GitLab Go Kubernetes
5 hours, 14 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers