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Solutions Consultant (Engagement Services Manager)

2 weeks, 4 days ago
United States
Full-time
Senior
Implementation Consultant
Customer and Technical Support
Salesforce
Apply Now
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015
View All Jobs 331

Description

  • Articulate and sell the value of Samsara Services to prospective and existing enterprise customers.
  • Partner with Sales Representatives and Sales Engineers to define services solutions within customer proposals.
  • Own services pursuits and work toward the services ARR attach quota.
  • Forecast services demand and monitor the ARR pipeline to assess capacity needs.
  • Plan and manage scoping activities, including proposals, level of effort, transition/knowledge transfer, and resource plans.
  • Serve as a trusted advisor to customers on product deployment and change management.
  • Act as a governing partner during implementation to maintain executive relationships and coordinate critical issues and expectations.
  • Contribute to the development of services methodologies, processes, offerings, and collateral.
  • Champion Samsara’s cultural principles as the company scales globally.

Requirements

  • 7+ years of experience positioning Professional Services or Technology Solutions.
  • Experience building and maintaining positive relationships with sales, CSMs, and other key partners during implementations.
  • Strong presentation skills for communicating the value, capabilities, and differentiators of complex service solutions.
  • Experience building services templates, engagement processes, and presentations with a builder mentality.
  • Experience executing SOW and proposal processes, including scoping, producing, and delivering customer SOWs that meet documented requirements.
  • Ability to articulate customer success stories and metrics that demonstrate value.
  • Bachelor’s degree from a 4-year institution.
  • Experience creating SFDC reports and dashboards and navigating Salesforce (SFDC).

Benefits

  • Annual base salary range of $101,420 to $136,363 USD.
  • Above-market total compensation with base salary, performance-based bonus/variable pay, and equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Comprehensive health plans.
  • Parental leave plans.
  • Professional development stipend.
  • Support for hybrid or in-person work where needed, depending on operational requirements.

Interested in this position?

Apply directly on the company website

Apply Now

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