Senior Sales Performance Analyst

1 month ago
Full-time
Senior
Business Intelligence
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015

Description

  • Partner with leadership and cross-functional stakeholders to design and scale sales quality programs that drive measurable outcomes
  • Utilize industry best practices and tools to ensure high standards of service across prospect and customer interactions
  • Monitor sales interactions across lines of business to assess engagement quality and process compliance
  • Implement tracking mechanisms for quality process requirements, call scoring, and calibration
  • Drive investigative projects to identify opportunities to improve behaviors, processes, procedures, tools, training, and outcomes
  • Collaborate with Sales and Sales Operations to implement quality programs and ensure accountability
  • Leverage LLMs, Excel, Google Sheets, Tableau, and similar tools to analyze data and derive actionable insights
  • Deliver data-driven insights on the quality of sales team engagements across segments, regions, and industries
  • Champion and embed Samsara’s cultural principles while scaling quality programs globally

Requirements

  • 4+ years of experience in Sales, Enablement, Operations, Quality, Management Consulting, or Program/Program Management, ideally in a SaaS environment or fast-paced IT consulting role
  • Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes
  • Ability to ramp quickly on business priorities and derive insights from data
  • Experience building trust and communicating effectively with account reps, managers, and technical roles
  • Comfort and poise under pressure in a fast-paced environment
  • Strong attention to detail and demonstrated ability in process improvement and documentation
  • Experience with Gong and/or Salesforce (preferred)
  • Experience or certifications in project management or industry standards (e.g., COPC, PMP) (preferred)
  • Familiarity with analytics and BI tools including Excel, Google Sheets, and Tableau and experience leveraging LLMs for analysis (desired)
  • Must reside in Canada (role is remote open to candidates residing in Canada)

Benefits

  • Annual base salary range: $113,050–$133,000 CAD
  • Competitive total compensation package
  • Employee-led remote and flexible working model
  • Health benefits for full-time employees
  • Inclusive workplace with accommodations available for applicants with disabilities
  • Access to additional perks and benefits detailed on Samsara’s Benefits site

Interested in this position?

Apply directly on the company website

Apply Now

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