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Enterprise Implementation Consultant

1 hour, 51 minutes ago
United Kingdom
Full-time
Senior
Implementation Consultant
Project and Program Management
Apply Now
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015
View All Jobs 251

Description

  • Manage the deployment of Samsara technology for large-scale customers and help drive quick time to value.
  • Own project management activities including project plans, RAID logs, and governance meetings.
  • Lead solution workshops to define L1 processes across business processes.
  • Guide customers through change management, including policy updates, communications, and training.
  • Run training sessions, demonstrate the technology, and resolve obstacles for executives and day-to-day users.
  • Partner cross-functionally with Sales, Support, Sales Engineering, and Product to deliver a strong customer experience.
  • Manage multiple customer engagements in parallel while maintaining customer ownership and execution quality.
  • Build and maintain trusted relationships with customer stakeholders throughout the implementation lifecycle.

Requirements

  • 4+ years of experience in a senior implementation consultant, project manager, or management consulting role.
  • Enterprise SaaS and hardware experience preferred.
  • Strong project management skills with the ability to follow methodologies.
  • 2+ years of experience supporting or working with technical products.
  • 2+ years of experience running on-site workshops with more than 10 stakeholders.
  • Experience with end-to-end system implementations.
  • Proven ability to build trust and communicate effectively with executives, senior Product and Engineering leaders, and day-to-day software users.
  • Solutions-oriented mindset with strong problem-solving skills.
  • Ability to work in a fast-paced, change-heavy environment and take initiative.
  • German fluency is preferred.
  • Experience using AI or automation in customer success workflows to improve productivity is preferred.
  • Experience creating implementation methodologies and/or frameworks is preferred.

Benefits

  • Above-market total compensation with base salary, performance-based bonus/variable pay, and equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Comprehensive health plans.
  • Parental leave plans.
  • Professional development stipend.
  • Opportunity for above-market compensation growth in a high-growth public company.
  • Equal opportunity and inclusive workplace support.
  • Reasonable accommodations available during the recruiting process.

Interested in this position?

Apply directly on the company website

Apply Now

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