Enterprise Core Implementation Consultant - East/Central

1 month, 4 weeks ago
Full-time
Senior
Project and Program Management
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015

Description

  • Manage the deployment of Samsara technology for large-scale enterprise customers.
  • Create launch plans and roadmaps to increase product usage and adoption.
  • Track implementation progress, participation, product adoption, and account health.
  • Run training sessions and demonstrate the platform to executives and day-to-day users.
  • Work through customer challenges across multiple use cases and business stakeholders.
  • Juggle multiple customer engagements in parallel while coordinating cross-functionally.
  • Collaborate with Sales, Support, Sales Engineering, and Product teams.
  • Serve as a mentor to the wider Customer Success and Support teams.
  • Deeply understand the platform’s capabilities and explain them clearly to customers.
  • Champion Samsara’s cultural principles while supporting global scale.

Requirements

  • 6+ years of experience in a senior Customer Success, account management, or strategic consulting role.
  • Enterprise SaaS experience preferred.
  • Experience supporting or working with technical products.
  • Excellent consultative skills with experience in end-to-end system implementations.
  • Proven ability to build trust and communicate effectively with executives, Product and Engineering leadership, and end users.
  • Strong priority management and high emotional intelligence.
  • Solutions-oriented with strong problem-solving skills.
  • Ability to work in a fast-paced, change-heavy environment with initiative and diplomacy under pressure.
  • Bachelor’s degree from a 4-year institution.
  • Experience serving large-scale business solutions at Fortune 500 companies preferred.

Benefits

  • Annual base salary of $88,979 to $134,590.91 USD.
  • Above-market total compensation with performance-based bonus/variable pay.
  • Equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Comprehensive health and parental leave plans.
  • Professional development stipend.

Interested in this position?

Apply directly on the company website

Apply Now

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