Implementation Manager

2 hours, 21 minutes ago
Full-time
Junior
Customer and Technical Support
Movable Ink

Movable Ink

Movable Ink activates data into personalized content for innovative brands, pioneering contextual experiences in email marketing to deliver dynamic content that changes in real time based on individual consumer context.

Internet Software & Services
251-1K
Founded 2010
$97M raised

Description

  • Own day-to-day project management for new client implementations, coordinating clients and internal teams to meet launch deadlines.
  • Understand client business objectives and implement use cases that deliver measurable, scalable value.
  • Build trusted relationships with new clients and serve as their product expert.
  • Deliver platform training and promote recommended implementation practices.
  • Lead custom technical solutions in partnership with developers, engineers, architects, and product owners.
  • Manage campaign configuration and quality assurance before launches.
  • Resolve implementation issues and ensure timely outcomes.
  • Partner with sales and architects to retain clients and identify upsell opportunities.

Requirements

  • 2+ years of account, project, or implementation management experience.
  • Direct experience with enterprise email or mobile service providers such as Braze, Salesforce Marketing Cloud, Adobe Campaign, Responsys, Iterable, or similar platforms.
  • Strong understanding of mobile and email marketing strategies.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong communication skills and ability to explain complex topics to varied audiences.
  • Understanding of modern web technologies, including HTML, JavaScript, and APIs.
  • Strong troubleshooting, problem-solving, and attention-to-detail skills.
  • Technical aptitude and ability to quickly learn new technologies.

Benefits

  • Remote role available to candidates in the Western United States.
  • Base salary range of $66,000–$87,000 per year.
  • On-target earnings of $80,000–$104,000, potentially including a bonus.
  • Medical, financial, and other benefits.
  • Equal opportunity employer committed to diversity and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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