roo.vet

Roo.vet is a pioneering veterinary relief platform that unites freelance vets and techs with hospitals, enabling financial freedom and work-life balance. Transforming the animal healthcare workplace by empowering skilled professionals nationwide.

Health Care Providers & Services

Health Care

11-50 (30)

6 open positions

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Veterinary Account Manager

5 days, 14 hours ago

United States

Full-time

Mid Level

Account Manager

Customer and Technical Support

CRM

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roo.vet

Health Care Providers & Services

11-50

View All Jobs 6

Description

Serve as the primary Roo contact and advocate for assigned veterinarians.
Build and maintain strong relationships with veterinary professionals.
Monitor booking data, engagement signals, and CRM insights to identify risks and opportunities.
Proactively address issues and prevent account churn.
Develop account strategies that support revenue growth and retention.
Prioritize weekly activities based on account health and performance data.
Represent Roo at veterinary events, community programs, and conferences.
Collaborate with internal teams to resolve customer problems and improve the member experience.

Requirements

Located in a Central, Pacific, or Mountain time zone.
Experience building and managing professional customer relationships.
Ability to use data, engagement metrics, and CRM insights to guide account decisions.
Strong problem-solving, communication, and relationship-management skills.
Ability to identify customer risks and opportunities proactively.
Willingness to attend veterinary events, conferences, and community programs, including occasional domestic travel.
Demonstrated alignment with Roo’s values: urgency, measurable impact, understanding, customer focus, and teamwork.

Benefits

Base salary of $75,000–$127,000 USD depending on location, skills, and experience.
Variable compensation of up to 15% based on performance.
Comprehensive health benefits, including a base medical plan covered at 100%.
Unlimited paid time off and paid maternity, paternity, and reproductive care leave.
401(k) plan.
Stipends for home-office setup, continuing education, and monthly wellness.
Professional growth and learning opportunities.
Birthday and work-anniversary gifts, plus domestic travel opportunities for team events.

Interested in this position?

Apply directly on the company website

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