Senior Salesforce Agentforce - 6 Months - Remote - Octopus by RTG

2 months, 3 weeks ago
Contract
Senior
Software Development
Robusta Technology Group

Robusta Technology Group

Robusta Technology Group (RTG) is a leading full-service tech agency specializing in digital transformation, E-commerce, web design, and VR/AR. They empower businesses in Saudi Arabia, Egypt, and the region with innovative solutions and industry-shapin...

Professional Services
51-250
Founded 2007

Description

  • Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.
  • Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.
  • Architect Agentforce solutions, including agents, sub-agents, topics, actions, instructions, and orchestration.
  • Design grounding strategies using Salesforce Data Cloud, RAG, vector databases, and retrieval optimization for structured and unstructured data.
  • Design scalable Salesforce platform architectures covering data models, sharing and visibility, and security.
  • Develop solution extensions using Apex, Lightning Web Components, and Salesforce Flow.
  • Produce technical architecture documentation, solution blueprints, and executive presentations.
  • Establish architectural governance, implementation standards, and best practices for scalability, reusability, and compliance.
  • Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across ERP, CRM, middleware, and external AI services.
  • Support pre-sales activities through solution design, effort estimation, demonstrations, and proof-of-concepts.
  • Provide technical leadership and mentoring to project teams throughout the solution lifecycle.

Requirements

  • Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.
  • Strong understanding of Agentforce architecture, including agents, sub-agents, topics, actions, instructions, and orchestration.
  • Experience facilitating AI use case discovery and designing agent care plans.
  • Strong expertise in Salesforce Data Cloud (Data 360), including data modelling, batch and streaming ingestion, data harmonisation, and identity resolution.
  • Deep understanding of Retrieval-Augmented Generation (RAG), including vector databases, embedding and chunking strategies, retrieval optimisation, and grounding using Data Cloud and external knowledge sources.
  • Strong Salesforce platform architecture experience covering data modelling, security architecture, and sharing and visibility models such as OWD, Roles, and Sharing Rules.
  • Advanced development skills in Apex, Lightning Web Components (LWC), and Salesforce Flow.
  • Experience designing enterprise integration patterns connecting Agentforce with external systems.
  • Excellent stakeholder management and client-facing communication skills, with the ability to present solutions to technical and executive audiences.
  • Understanding of the Agentforce consumption model.
  • Experience with Agentforce Testing Center or equivalent AI testing frameworks.
  • Knowledge of Model Context Protocol (MCP) is preferred.
  • Experience with Agent-to-Agent (A2A) integration patterns is preferred.
  • Experience designing headless Salesforce architectures is preferred.
  • Agentblazer Legend status is preferred.
  • Agentforce FDE Ready Practitioner accreditation is preferred.
  • Preferred Salesforce certifications include Salesforce Application Architect, Salesforce Data Cloud Consultant, and Salesforce Agentforce Specialist.

Benefits

  • Fully remote engagement.
  • Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.
  • Collaborate with leading enterprise clients on large-scale digital transformation programmes.
  • Competitive contract rates.
  • Opportunity to shape next-generation AI-powered customer experiences.

Interested in this position?

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