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Technical Project Manager

4 hours, 38 minutes ago
United States
Full-time
Junior
Technical Project Manager
Software Development
Agile FTP JSON REST API SOAP XML
Apply Now
Rithum

Rithum

End to End E Commerce Solutions for Brands & Retailers | Rithum CommerceHub and ChannelAdvisor are now united as Rithum. We empower top brands, suppliers, and retailers with durable, profitable e commerce solutions. Rithum is the hottest place for free...

Internet Software & Services
$13M raised
View All Jobs 6

Description

  • Independently manage the delivery of complex client implementations from kickoff through completion.
  • Lead cross-functional planning efforts, including requirements gathering, scope verification, dependency mapping, and milestone definition.
  • Drive execution by maintaining project plans, tracking progress, managing risks, and resolving issues proactively.
  • Serve as the primary execution and coordination point between clients, partners, and internal project teams.
  • Communicate project status, risks, and decisions clearly and consistently to stakeholders.
  • Proactively identify blockers and trade-offs, and escalate issues with clear context and recommendations.
  • Maintain accurate schedules, delivery artifacts, and documentation, including project plans, timelines, risk and decision logs, and retrospectives.
  • Apply Agile, Waterfall, or hybrid delivery methodologies based on client and project needs.
  • Contribute to delivery excellence by following established delivery standards and identifying incremental process improvements.

Requirements

  • 2+ years of experience in a client-facing role within SaaS, ideally in onboarding or solution engineering.
  • Fluent in both written and spoken English.
  • Familiarity with product data feed formats, including XML, TXT, CSV, and JSON, plus FTP and API.
  • Strong working knowledge of Excel.
  • Experience managing multiple complex client projects simultaneously.
  • Strong problem-solving skills with a client-focused mindset.
  • Excellent communication and presentation skills for both technical and non-technical audiences.
  • Strong documentation and process development abilities.
  • Experience delivering software training content.
  • Ability to thrive in a fast-paced, dynamic environment with shifting priorities.
  • Bachelor's degree in computer science, Information Technology, or a related field (preferred).
  • 3+ years of experience in a client-facing technical role within SaaS, ideally in onboarding or solution engineering (preferred).
  • Additional language proficiency is a plus.
  • Familiarity with API integrations, including REST and SOAP (preferred).
  • Experience working with enterprise clients and/or in the e-commerce industry (preferred).
  • Familiarity with remote-based training tools (preferred).
  • Formal training or certification in Project Management methodologies such as PMI or Agile (preferred).
  • Travel up to 10%.

Benefits

  • Expected base pay range of $65,000-$95,000 per year.
  • 10% discretionary bonus for non-sales roles.
  • Medical, dental, and vision coverage with company HSA contributions starting on Day 1.
  • 6% 401(k) match.
  • Competitive time off package with 20 PTO days, 9 company-paid holidays, 2 floating holidays, 7 sick days, 2 wellness days, and 1 paid volunteer day.
  • 12 weeks primary caregiver leave and 4 weeks secondary caregiver leave.
  • Access to the Calm app and the Employee Assistance Program.
  • $65/month remote work stipend for internet.
  • Tuition assistance and career development opportunities.
  • Charitable contribution match up to $250 per year.

Interested in this position?

Apply directly on the company website

Apply Now

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