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Technical Project Manager

1 month, 1 week ago
United Kingdom
Full-time
Junior
Technical Project Manager
Software Development
Agile FTP JSON REST API SOAP XML
Apply Now
Rithum

Rithum

End to End E Commerce Solutions for Brands & Retailers | Rithum CommerceHub and ChannelAdvisor are now united as Rithum. We empower top brands, suppliers, and retailers with durable, profitable e commerce solutions. Rithum is the hottest place for free...

Internet Software & Services
$13M raised
View All Jobs 39

Description

  • Independently manage complex client implementations from kickoff through completion.
  • Lead cross-functional planning, including requirements gathering, scope verification, dependency mapping, and milestone definition.
  • Maintain project plans, track progress, manage risks, and resolve issues proactively.
  • Serve as the primary coordination point between clients, partners, and internal project teams.
  • Communicate project status, risks, decisions, and updates clearly to stakeholders.
  • Identify blockers and trade-offs early and escalate issues with context and recommendations.
  • Maintain schedules, delivery artifacts, and documentation such as timelines, risk logs, decision logs, and retrospectives.
  • Apply Agile, Waterfall, or hybrid delivery methodologies based on project needs.
  • Contribute to delivery excellence by following standards and identifying process improvements.

Requirements

  • 2+ years of experience in a client-facing SaaS role, ideally in onboarding or solution engineering.
  • Fluent in both written and spoken English.
  • Experience using AI tools such as Co-Pilot to streamline project updates.
  • Familiarity with product data feed formats including XML, TXT, CSV, and JSON, plus FTP and API.
  • Strong working knowledge of Excel.
  • Experience managing multiple complex client projects simultaneously.
  • Strong problem-solving skills with a client-focused mindset.
  • Excellent communication and presentation skills for technical and non-technical audiences.
  • Strong documentation and process development abilities.
  • Experience delivering software training content.
  • Ability to thrive in a fast-paced environment with shifting priorities.
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • 3+ years of experience in a client-facing technical SaaS role, ideally in onboarding or solution engineering.
  • Additional language proficiency is a plus.
  • Familiarity with API integrations, including REST and SOAP.
  • Experience working with enterprise clients and/or in the e-commerce industry.
  • Familiarity with remote-based training tools.
  • Formal training or certification in Project Management methodologies such as PMI or Agile.
  • Travel up to 10%.

Benefits

  • Enhanced Private Medical Insurance and a Health Cash Back Plan.
  • Life insurance and disability benefits.
  • Pension plan with 4% company match.
  • Competitive time off package including 25 days of PTO, 8 company-paid holidays, 2 paid floating holidays, 10 paid sick days, 2 wellness days, and 1 paid volunteer day.
  • £45/month remote work stipend for internet.
  • Access to wellbeing tools such as the Calm app and an Employee Assistance Program.
  • Professional development stipend plus learning and development offerings.
  • Charitable contribution matching.
  • Remote-first working conditions with generous time off and wellness days.

Interested in this position?

Apply directly on the company website

Apply Now

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