Virtual Assistant / Intake Specialist

3 hours, 13 minutes ago
Full-time
Junior
Operations
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services

Description

  • Coordinate and manage the full intake process from start to finish.
  • Communicate professionally and compassionately with families, providers, and staff.
  • Collect, maintain, and organize required intake documentation and records.
  • Schedule appointments and coordinate intake-related activities.
  • Follow up with families and providers to ensure timely completion of intake requirements.
  • Maintain accurate records, workflows, and intake tracking documentation.
  • Ensure cases move efficiently through intake and onboarding processes.
  • Follow company processes and workflows accurately.
  • Manage multiple clients, schedules, and administrative tasks simultaneously.
  • Support additional intake coordination and administrative tasks as needed.

Requirements

  • Bachelor’s degree (BA/BS) is highly preferred.
  • Previous experience in HCBS, CFTSS, healthcare intake, care coordination, ABA services, or healthcare administration is preferred.
  • Strong communication and coordination skills are required.
  • Strong organizational and follow-up skills are required.
  • Ability to manage multiple clients and tasks simultaneously is required.
  • Ability to work independently and maintain detailed records is required.
  • Professional and compassionate communication skills are required.
  • Strong attention to detail and multitasking abilities are required.
  • Proficiency in Microsoft Office and Google Workspace is preferred.
  • Ability to work independently in a remote environment is required.
  • Reliable internet connection and a suitable home office setup are required.
  • Experience working with U.S.-based healthcare or ABA environments is an advantage.

Benefits

  • Full-time remote work from home.
  • Comfortable working U.S. hours (9am–5pm EST).
  • Opportunity to work in a remote role based in South Africa.
  • Salary paid in South African Rand (ZAR).

Interested in this position?

Apply directly on the company website

Apply Now

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