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Part-Time Customer Education Consultant

1 month, 1 week ago
United States
Contract
Senior
Training Specialist
Customer and Technical Support
Apply Now
Renaissance

Renaissance

Renaissance is a global leader in K‒12 educational software solutions and learning analytics. Their products, trusted by educators, aim to enhance curriculum, support differentiated instruction, and personalize practice in reading, writing, and math. W...

Internet Software & Services
1K-5K
Founded 1986
$40M raised
View All Jobs 15

Description

  • Learn multiple Renaissance solutions to support client needs.
  • Customize and deliver on-site and virtual product training and professional learning.
  • Differentiate training in real time to maintain engagement and meet learning goals.
  • Prepare for training engagements by collaborating with internal team members and tailoring materials within set parameters.
  • Learn about each client’s needs and goals before training sessions.
  • Document and submit detailed training notes after engagements.
  • Present a professional image to customers.
  • Follow Renaissance processes for preparation, delivery, and post-session facilitation.
  • Participate in reflection, feedback, and coaching cycles to support continuous improvement.
  • Support educators with implementation of Renaissance solutions, assessment practices, and data practices.

Requirements

  • Bachelor’s degree in education or a related field preferred.
  • At least 5 years of experience facilitating or delivering professional development preferred.
  • Prior experience in K–12 education preferred.
  • Experience with educational technology and familiarity with Renaissance products and solutions preferred.
  • Experience delivering training in both in-person and virtual formats, including webinars, preferred.
  • Strong verbal, written, presentation, and facilitation skills.
  • Deep understanding of engaging adult learning principles.
  • Ability to learn and use new tools and technologies quickly.
  • High attention to detail and strong organizational skills.
  • Ability to collaborate with internal and cross-functional teams.
  • Ability to manage multiple tasks and prioritize appropriately.
  • Ability to work independently on tasks, projects, and learning sessions.
  • Growth mindset and commitment to continuous improvement.
  • Ability to travel and arrange lodging and transportation.
  • Availability to facilitate up to 40 hours per week during peak season and up to 20 hours per week during non-peak season.
  • Willingness to travel up to 75% during peak season (July–October).
  • Must be available during scheduled training engagements that may occur during standard school or business hours.
  • Must be authorized to work for any employer in the United States; no visa sponsorship available.

Benefits

  • Hourly compensation of $50/hr for delivering professional learning and preparing for sessions.
  • Hourly compensation of $25/hr for internal meetings.
  • Hourly compensation of $20/hr for travel time.
  • Reimbursement for approved travel and related expenses.
  • Benefits for eligible U.S. employees include medical, prescription, dental, vision, and telehealth coverage.
  • Health Savings Accounts and Flexible Spending Accounts.
  • 401(k) and Roth 401(k) with company match.
  • Paid vacation and sick time off, plus 12 paid holidays.
  • Parental leave of 20 total weeks, including 14 weeks paid, and a Milk Stork program.
  • Tuition reimbursement.
  • Life and disability insurance.
  • Well-being and Employee Assistance Programs.

Interested in this position?

Apply directly on the company website

Apply Now

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