Senior IT Engineer (MSP+WFH + Benefits)

3 hours, 50 minutes ago
Full-time
Senior
DevOps and Infrastructure
RemotePro

RemotePro

RemotePro is a US-based IT services firm with a fully remote team in the Philippines. We specialize in providing a wide range of tech services and solutions tailored to our clients' needs, offering expertise to tackle any tech challenge or opportunity....

Internet Software & Services
11-50
Founded 2022

Description

  • Serve as the Tier 3 escalation point for complex issues across servers, networks, cloud platforms, and endpoint security.
  • Diagnose root causes and resolve problems in a way that prevents repeat incidents.
  • Proactively audit client environments to identify risks, vulnerabilities, and inefficiencies before they become incidents.
  • Build monitoring, alerting, and automation to catch problems early or eliminate them entirely.
  • Lead infrastructure projects end-to-end, including cloud migrations, Microsoft 365 deployments, network overhauls, and security implementations.
  • Write and maintain PowerShell scripts to replace repetitive manual tasks with reliable automated processes.
  • Mentor junior engineers and help them become more capable and independent.
  • Communicate clearly with clients and vendors on technical issues, progress, blockers, and resolutions.
  • Document systems, fixes, scripts, and processes thoroughly so others can build on your work.

Requirements

  • 5+ years of IT experience, including at least 2 years in an MSP or multi-client environment.
  • Deep proficiency in Windows Server 2016–2022, Active Directory, DNS/DHCP, Group Policy, and virtualization such as VMware or Hyper-V.
  • Strong networking fundamentals, including routing, switching, VLANs, and firewall management with SonicWall, Fortinet, or Meraki.
  • Solid Microsoft 365 and Azure experience at approximately AZ-104 level or equivalent.
  • PowerShell scripting proficiency with scripts that are readable, reliable, and solve operational problems.
  • Hands-on experience with RMM and PSA platforms such as Datto, HaloPSA, NinjaRMM, or equivalent.
  • VOIP support experience with 3CX or a similar platform.
  • Strong diagnostic skills focused on finding root causes rather than applying temporary fixes.
  • Natural mentoring ability and the ability to improve others without creating dependence.
  • Self-directed work style, honest communication, and a long-term mindset toward growing with the company.

Benefits

  • Permanent work-from-home arrangement.
  • Competitive salary.
  • HMO coverage.
  • Mental health programs through HMO.
  • Maternity assistance through HMO for female employees.
  • Paid vacation leave.
  • Technology allowance and internet allowance.
  • Weekly payout.
  • Career growth and advancement opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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