Redwood

Redwood

Redwood Software is a leading provider of digital transformation services and software solutions for businesses. They specialize in automating manual tasks in IT, finance, and general business processes, enabling enterprises to excel in the digital age.

Internet Software & Services
251-1K
Founded 1993
$381M raised

Description

  • Contribute to the design and implementation of infrastructure initiatives, including data collection pipelines, processing, and visualization dashboards.
  • Monitor system performance, identify bottlenecks, and implement improvements to reliability and efficiency.
  • Respond to incidents, troubleshoot complex infrastructure issues, and perform root cause analysis.
  • Configure, manage, and maintain observability tooling and infrastructure for logs, metrics, traces, and alerts.
  • Evaluate and help select observability tools and platforms.
  • Configure and maintain alerts based on thresholds and anomalies to support rapid incident response.
  • Analyze observability data to identify trends, performance issues, and root causes.
  • Develop automation for monitoring, alerting, and repetitive infrastructure tasks.
  • Collaborate with development, operations, and other teams to apply cloud and infrastructure best practices.
  • Use observability data to support capacity planning and infrastructure scaling decisions.
  • Support security and compliance activities, including access reviews.
  • Build and maintain dashboards that provide real-time operational and performance insights.

Requirements

  • Bachelor's degree in Computer Science, a related field, or equivalent experience.
  • 3–5 years of systems administration or systems engineering experience.
  • Strong understanding of Windows Server and Linux systems.
  • Hands-on experience with layer 2/3 networking, including VLANs, routing, and ACLs.
  • Experience with multi-vendor switches and firewalls such as HP, Dell, Palo Alto, Cisco ASA, or Sophos is a plus.
  • Good understanding of monitoring principles and best practices.
  • Experience with cloud platforms such as AWS, Azure, or GCP and containerization technologies such as Docker or Kubernetes.
  • Scripting and automation skills using Python, Bash, or PowerShell.
  • Experience configuring IPSec VPN tunnels, with familiarity with BGP routing and subnet peering in hybrid cloud environments.
  • Ability to interpret data sets, identify patterns, and draw actionable insights.
  • Strong communication and collaboration skills with the ability to present findings to cross-functional teams.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with observability tools such as Prometheus, Grafana, Elasticsearch, Kibana, Jaeger, Datadog, New Relic, VictoriaMetrics, or Zipkin.
  • Experience contributing to security reviews and documentation with cross-functional or product teams (preferred).
  • Experience with SSO and/or MFA implementations (preferred).
  • Deeper public cloud experience or certifications in AWS, Azure, or GCP (preferred).
  • Experience with networking infrastructure across multi-vendor environments (preferred).
  • Experience with at least one scripting language for automation or proof-of-concept work (preferred).

Benefits

  • Equal opportunity employer with a zero-tolerance policy on unlawful discrimination.
  • Compliance with local data protection laws, including GDPR, in the handling of personal data.

Interested in this position?

Apply directly on the company website

Apply Now

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