Customer Account Manager

3 weeks, 5 days ago
Senior
Sales and Business Development
Redwood

Redwood

Redwood Software is a leading provider of digital transformation services and software solutions for businesses. They specialize in automating manual tasks in IT, finance, and general business processes, enabling enterprises to excel in the digital age.

Internet Software & Services
251-1K
Founded 1993
$381M raised

Description

  • Drive revenue growth by managing strategic accounts and developing long-term client relationships.
  • Identify new business opportunities through prospecting, account planning, and solution selling.
  • Upsell and cross-sell Redwood solutions to existing clients.
  • Develop a deep understanding of each client’s business, goals, challenges, and market context.
  • Position Redwood as a trusted business partner for digital, business, and technology transformation initiatives.
  • Build and maintain relationships with key stakeholders and senior executives.
  • Create proposals, negotiate deals, and maintain an accurate sales pipeline and reporting dashboard.
  • Serve as the primary interface between customers and internal teams such as pre-sales, delivery, and finance.
  • Identify and manage risks in client engagements and coordinate issue resolution across stakeholders.
  • Collaborate effectively as an individual contributor and team player across a diverse organization.

Requirements

  • Experience in business-to-business and software sales.
  • Proven track record in account management.
  • Strong initiative, business acumen, confidence, and a competitive attitude.
  • Ability to provide solutions and support behavior change in line with business goals.
  • Strong verbal and written communication skills.
  • Ability to manage complex, dynamic requirements and deadlines with minimal disruption to responsibilities.
  • Executive presence and C-level/top-management relationship-building skills.
  • Experience leveraging existing networks to generate strong sales results.
  • Openness to diversity and a strong work ethic.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Campus Manager (US)

Fresh Prints 251-1K Textiles, Apparel & Luxury Goods

Fresh Prints is hiring a U.S. undergraduate Campus Manager to build campus relationships, manage custom merch orders, and grow a commission-based book of business for student organizations and teams.

1 hour, 9 minutes ago

Account Manager II

Renaissance 1K-5K Internet Software & Services

Renaissance is hiring an Account Manager II to manage and grow a North Texas territory by driving renewals, new business, and expansion of K-12 education technology solutions.

Microsoft Dynamics 365 Salesforce
4 hours, 18 minutes ago

Customer Success Retention& Key Accounts Manager

Booksy 251-1K Diversified Consumer Services

Booksy is seeking a Customer Success Retention & Key Accounts Manager to lead regional retention and high-value customer management across Western Europe, overseeing team leaders and driving churn reduction and customer growth for beauty and wellness businesses.

5 hours, 35 minutes ago

Senior Business Manager

ALTEN Technology 251-1K Construction & Engineering

ALTEN Technology USA is seeking a Senior Business Manager to lead business development, consultant management, and client relationships for engineering services across a professional, international environment.

Salesforce
5 hours, 51 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers