Customer Account Manager

2 months, 1 week ago
Senior
Sales and Business Development
Redwood

Redwood

Redwood Software is a leading provider of digital transformation services and software solutions for businesses. They specialize in automating manual tasks in IT, finance, and general business processes, enabling enterprises to excel in the digital age.

Internet Software & Services
251-1K
Founded 1993
$381M raised

Description

  • Drive revenue growth by managing strategic accounts and developing long-term client relationships.
  • Identify new business opportunities through prospecting, account planning, and solution selling.
  • Upsell and cross-sell Redwood solutions to existing clients.
  • Develop a deep understanding of each client’s business, goals, challenges, and market context.
  • Position Redwood as a trusted business partner for digital, business, and technology transformation initiatives.
  • Build and maintain relationships with key stakeholders and senior executives.
  • Create proposals, negotiate deals, and maintain an accurate sales pipeline and reporting dashboard.
  • Serve as the primary interface between customers and internal teams such as pre-sales, delivery, and finance.
  • Identify and manage risks in client engagements and coordinate issue resolution across stakeholders.
  • Collaborate effectively as an individual contributor and team player across a diverse organization.

Requirements

  • Experience in business-to-business and software sales.
  • Proven track record in account management.
  • Strong initiative, business acumen, confidence, and a competitive attitude.
  • Ability to provide solutions and support behavior change in line with business goals.
  • Strong verbal and written communication skills.
  • Ability to manage complex, dynamic requirements and deadlines with minimal disruption to responsibilities.
  • Executive presence and C-level/top-management relationship-building skills.
  • Experience leveraging existing networks to generate strong sales results.
  • Openness to diversity and a strong work ethic.

Interested in this position?

Apply directly on the company website

Apply Now

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