Recruitment & Search Agency - Headhunter in the Philippines

Manila Recruitment is a top recruitment agency in the Philippines, offering hiring solutions for executive search, IT, developers, managers, and specialized roles. With a database of over 250,000 candidates, we provide innovative headhunting services a...

Professional Services

Industrials

11-50 (30)

Founded 2010

51 open positions

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Site Reliability Engineer (Remote) - #35039

2 months, 3 weeks ago

Philippines

Full-time

Mid Level

Site Reliability Engineer (SRE)

DevOps and Infrastructure

GCP Go GPT Mailgun PostgreSQL Python React Redis SQL Terraform Twilio Vue.js

Apply Now

Recruitment & Search Agency - Headhunter in the Philippines

Professional Services

11-50

Founded 2010

View All Jobs 51

Description

Monitor the platform using Cloud Run logs, Temporal workflow UI, GKE pod status, and Pub/Sub queue states.
Triage issues to determine whether problems originate in the Python agent layer, Temporal workflows, Go APIs, or Vue frontend.
Investigate and resolve paralegal-facing operational issues such as stuck cases, failed faxes, and pending qualifications.
Use SQL against AlloyDB PostgreSQL to support troubleshooting and issue investigation.
Write and maintain runbooks and escalation procedures for recurring incidents and support workflows.
Support integrations across fax, email, SMS/voice, authentication, and external legal or healthcare systems.
Work closely with the platform components across backend, workflow, infrastructure, and data services to keep operations running smoothly.

Requirements

Experience troubleshooting production systems across logs, workflows, pods, queues, APIs, and UI layers.
Comfort working with SQL against PostgreSQL or similar databases.
Familiarity with cloud-based infrastructure and services such as GCP, Cloud Run, GKE, Pub/Sub, Redis, and Terraform.
Ability to diagnose issues in Python services, Go microservices, and web applications.
Experience writing runbooks, support documentation, or escalation procedures.
Legal operations, litigation support, or similar domain experience is a bonus.
Understanding of integration-based workflows with external systems such as fax, email, SMS/voice, or CRM/CMS tools is preferred.

Interested in this position?

Apply directly on the company website

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