Business Operations Manager

2 weeks, 1 day ago
Full-time
Senior
Project and Program Management
Raise Away

Raise Away

Raise Away is a New York-based company that specializes in innovative fundraising solutions for nonprofits, schools, and fundraisers. The company focuses on risk-free luxury travel auction packages, allowing organizations to tap into donors' vacation budgets. With fewer than 25 employees, Raise Away reported revenue of $9 million and operates in the consumer services industry. The company provides luxurious vacation packages for auctions, enabling nonprofits to access untapped vacation funds without financial risk. Raise Away partners with professional benefit auctioneers to enhance charity events and offers additional fundraising tools, including Google Grants management and an upcoming platform called NPOW, set to launch in Q1 2025. They also provide technology and marketing support, helping organizations with campaign strategies across various digital channels.

hospitality
11-50
Founded 2018

Description

  • Own and maintain the full SOP library, from auditing existing processes to rolling out updates.
  • Rebuild outdated workflows using AI, technology tools, and HubSpot.
  • Oversee HubSpot and improve cross-department workflows and handoffs.
  • Identify bottlenecks, operational friction, and hidden costs, then resolve root causes with teams.
  • Manage the Raise Away Black Box, the internal home for procedures and operations.
  • Run weekly, monthly, and quarterly business reviews with department heads and the CEO.
  • Build and maintain company and department projects in Asana.
  • Project manage launches and keep initiatives on time and on budget.

Requirements

  • 6+ years of senior operational management experience.
  • 3+ years of project management experience.
  • Experience in a scale-up environment, helping a business grow rather than just maintain operations.
  • Expert-level knowledge of Asana.
  • Strong project management capabilities.
  • Ability to architect and maintain HubSpot, not just use it at a basic level.

Benefits

  • Unlimited vacation.
  • 100% remote work with a flexible work environment.
  • Starting salary of $110,000-$125,000, depending on experience.
  • Health, dental, 401(k), and life insurance benefits.
  • Travel to destinations around the world, including company trips.
  • Annual Passport Program with one Raise Away trip plus airfare.
  • Internal Level Up fund for personal and professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

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