Learning Coordinator

1 week, 3 days ago
Full-time
Junior
Operations
Quince

Quince

Quince challenges the notion that quality comes at a high price. They aim to provide products of equal or superior quality to luxury brands at significantly lower prices by eliminating middlemen and overseeing every aspect of production. Their goods ar...

Textiles, Apparel & Luxury Goods
51-250
Founded 2018
$64M raised

Description

  • Conduct regular audits of trainer delivery, SOP adherence, and training material usage.
  • Provide structured coaching and feedback to trainers to improve effectiveness and engagement.
  • Ensure consistent training standards, delivery, and expectations across all PM trainers.
  • Lead onboarding sessions for PM shift new hires and support a consistent, engaging experience.
  • Track and report new hire training progress, productivity ramp-up, and early retention.
  • Partner with supervisors and managers to identify risks and additional support needs for new hires.
  • Maintain onboarding dashboards in Google Sheets and provide weekly updates to leadership.
  • Track cross-training completions and progress across departments and maintain reporting dashboards.
  • Identify training gaps and propose solutions to improve multi-skill readiness among associates.
  • Serve as the primary point of contact for PM training operations when the Learning Manager is unavailable.
  • Lead trainer meetings to communicate updates, process changes, and performance expectations.
  • Support scheduling, coordination, and execution of training and learning initiatives.
  • Provide input on curriculum enhancements based on audits, feedback, and business needs.
  • Support change management by reinforcing updated SOPs and training content.
  • Drive accountability across trainers and learners to ensure compliance with training standards and quality expectations.

Requirements

  • Bachelor’s degree in a related field such as Education, Human Resources, Communications, Psychology, or Business Administration.
  • 2–3 years of training, facilitation, or learning and development experience, preferably in a warehouse or operations environment.
  • Demonstrated leadership or supervisory experience, formal or informal.
  • Strong proficiency in Google Sheets, including formulas, pivot tables, and reporting.
  • Clear, professional verbal and written communication skills.
  • Ability to provide constructive coaching and feedback.
  • Skill in conflict management while maintaining professionalism.
  • Strong analytical thinking and ability to interpret training data.
  • Strong organizational and time management abilities.
  • Proactive problem-solver with a solutions-first mindset.
  • Ability to step into higher-level responsibilities during manager absences.
  • Interest in career progression toward a Learning Manager role.
  • Ability to lift up to 25 pounds with or without reasonable accommodation.
  • Ability to stand and walk throughout the shift with or without reasonable accommodation.
  • Ability to bend, twist, or kneel as needed throughout the day with or without reasonable accommodation.

Benefits

  • Base salary range of $60,000 to $80,000 USD.
  • Bonus may be provided for eligible roles.
  • Equity may be provided for eligible roles.
  • Opportunity to work at a mission-driven company focused on sustainable, accessible retail.
  • Work alongside talented colleagues on meaningful challenges.
  • Reasonable accommodations available for qualified individuals with disabilities.
  • Equal employment opportunity and non-discrimination commitment.
  • Employment is contingent upon successful completion of a background check.

Interested in this position?

Apply directly on the company website

Apply Now

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