Junior Business Analyst / Project Coordinator - India Remote

15 hours, 37 minutes ago
Full-time
Junior
Data Science and Analytics
QuantumLoopAi

QuantumLoopAi

QuantumLoopAi is a UK-based company that specializes in AI-driven communication solutions for the healthcare sector. The company focuses on developing bespoke AI Assistant solutions that utilize enterprise data for both internal and external communications. QuantumLoopAi is registered as a private limited company and was incorporated in September 2024. The flagship product of QuantumLoopAi is EMMA, an AI reception system designed for NHS GP surgeries. EMMA addresses key operational challenges by managing call handling efficiently, automating administrative tasks, and integrating seamlessly with NHS systems. The system is compliant with GDPR and NHS standards, ensuring data protection and security. QuantumLoopAi primarily serves NHS GP surgeries, targeting practice managers and administrative teams to enhance patient care and operational efficiency.

information technology & services
11-50
Founded 2023

Description

  • Gather, document, and analyse business and user requirements from internal stakeholders and external clients.
  • Support the coordination of product implementations, client onboarding, and go-lives.
  • Maintain project plans, trackers, and status reports, and escalate risks and blockers early.
  • Create user stories, acceptance criteria, and work items in Azure DevOps.
  • Liaise between engineering, product, and client-facing teams to align priorities and timelines.
  • Produce client-facing documentation such as release notes, user guides, and training materials.
  • Support CRM and ticket management workflows using tools such as HubSpot and Azure DevOps.
  • Contribute to process improvement initiatives across operations and delivery.
  • Attend client calls and internal stand-ups, capture actions, and follow up on outcomes.

Requirements

  • 0-2 years of experience in a business analysis, project coordination, or operations support role; internships and placements count.
  • Strong written and verbal communication skills with the ability to translate technical detail into client-friendly language.
  • Highly organised and detail-oriented, with the ability to manage multiple tasks and deadlines simultaneously.
  • Familiarity with project management or issue-tracking tools such as Azure DevOps, Jira, or Trello.
  • Comfort working with data, including spreadsheets, pattern identification, and summarising findings.
  • Collaborative mindset and willingness to learn in a fast-paced startup environment.
  • Comfortable working remotely and aligned to UK business hours (9:00 AM to 6:00 PM GMT/BST).
  • Experience working in a software, SaaS, or technology company is desirable.
  • Familiarity with agile delivery methodologies such as Scrum or Kanban is desirable.
  • Experience with CRM platforms such as HubSpot is desirable.
  • Understanding of product development lifecycles and stakeholder management is desirable.
  • Experience producing user-facing documentation, guides, or training materials is desirable.
  • No formal education qualification is required; skills and experience are prioritised over degrees.

Benefits

  • Competitive package depending on experience.
  • Potential share options.
  • Professional development support, including conference attendance and CPD support.
  • Remote working with a collaborative, supportive team.
  • Hands-on exposure to the full product lifecycle in an AI startup.
  • Opportunity to work across operations, product delivery, and client management at a fast-growing healthtech company.

Interested in this position?

Apply directly on the company website

Apply Now

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