Junior Admin Operations Associate - India Remote

2 months, 1 week ago
Full-time
Entry Level
Operations
QuantumLoopAi

QuantumLoopAi

QuantumLoopAi is a UK-based company that specializes in AI-driven communication solutions for the healthcare sector. The company focuses on developing bespoke AI Assistant solutions that utilize enterprise data for both internal and external communications. QuantumLoopAi is registered as a private limited company and was incorporated in September 2024. The flagship product of QuantumLoopAi is EMMA, an AI reception system designed for NHS GP surgeries. EMMA addresses key operational challenges by managing call handling efficiently, automating administrative tasks, and integrating seamlessly with NHS systems. The system is compliant with GDPR and NHS standards, ensuring data protection and security. QuantumLoopAi primarily serves NHS GP surgeries, targeting practice managers and administrative teams to enhance patient care and operational efficiency.

information technology & services
11-50
Founded 2023

Description

  • Support the day-to-day operational tasks that keep platform services running reliably and consistently.
  • Follow structured, rule-based processes carefully and help maintain smooth workflow execution.
  • Keep operational records, documentation, and trackers accurate, organised, and up to date.
  • Check work and records for accuracy and completeness before finalising them.
  • Coordinate with internal teams so requests, updates, and follow-ups are handled smoothly and on time.
  • Spot and raise process gaps or inconsistencies clearly and follow internal steps to resolve them.
  • Contribute feedback and ideas to improve processes, wording, and ways of working over time.
  • Maintain a high standard of attention to detail across recurring operational activities.

Requirements

  • Strong English reading and writing comprehension with the ability to follow written instructions precisely and communicate confidently in UK English.
  • High attention to detail and a structured, logical approach to work.
  • Comfortable following step-by-step processes and working with rule-based workflows.
  • Genuine interest in AI, automation, or modern technology products; basic familiarity is enough.
  • Quick learner with good problem-solving and communication skills.
  • Confident using computers and everyday digital tools such as email, spreadsheets, documents, and messaging.
  • Comfortable working remotely and aligning to UK business hours (9:00 AM to 6:00 PM GMT/BST).
  • Any exposure to operations, customer support, administration, or process-driven environments is desirable.
  • Familiarity with documentation, data entry, or structured record-keeping work is desirable.
  • Comfort working with structured data or simple dashboards is desirable.
  • Experience using tools such as Excel, Google Sheets, CRMs, or project management platforms is desirable.
  • Experience working in a startup or fast-paced business environment is desirable.
  • Previous experience is not essential, and formal qualifications are not required; the company will train the right person.
  • Flexible start date.

Benefits

  • Competitive package depending on experience.
  • Potential share options.
  • Full training on all systems and processes, with no prior experience required.
  • Professional development support, including conference attendance and CPD support.
  • Remote working with a collaborative, supportive team.
  • Clear room to grow as the company scales.
  • The opportunity to join an early-stage, fast-growing UK healthtech company.

Interested in this position?

Apply directly on the company website

Apply Now

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