Product Operations Intern, Rewards

35 minutes ago
Full-time
Entry Level
Product Management
Sezzle

Sezzle

Sezzle is a payments company revolutionizing the buy now, pay later experience with interest-free installment plans, empowering consumers and merchants alike.

Diversified Financial Services
251-1K
Founded 2016

Description

  • Review receipt-scanning submissions against validation rules and make consistent approval or rejection decisions.
  • Identify and document edge cases, retailer-specific issues, duplicate submissions, and potential abuse.
  • Create actionable bug reports with reproducible examples and recommendations for engineering.
  • Prioritize improvements based on customer impact, fraud risk, and operational cost.
  • Track fixes through the product backlog, verify shipped improvements, and flag regressions.
  • Maintain review guidelines, decision criteria, and escalation procedures.
  • Identify opportunities to automate, simplify, or eliminate parts of the review workflow.
  • Collaborate with product, engineering, design, and data teams to inform product planning.

Requirements

  • Currently pursuing or recently completed a bachelor’s degree, or equivalent education and experience.
  • Strong interest in consumer fintech, rewards and loyalty programs, or scaled product operations.
  • Exceptional attention to detail and commitment to consistent, accurate decisions.
  • Structured and logical approach to identifying patterns and developing rules or recommendations.
  • Strong written and verbal communication skills, including technical bug reporting.
  • Demonstrated experience using Claude or equivalent large language model tools to improve productivity, research, and communication.
  • Internship, project, or extracurricular experience in operations, product, fintech, data analysis, trust and safety, or startups is preferred.
  • Ability to work with high standards, move quickly, challenge decisions constructively, build trust, and deliver results.

Benefits

  • Monthly compensation of 2,800,000 COP.
  • Remote work opportunity.
  • Full-time internship position.

Interested in this position?

Apply directly on the company website

Apply Now

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