Fundraising Data Operations Associate

1 hour, 41 minutes ago
Full-time
Entry Level
Business Intelligence
The Trevor Project

The Trevor Project

The Trevor Project is a leading national organization that provides lifesaving and life affirming services to LGBTQ+ youth. They offer crisis intervention and suicide prevention through various platforms such as the Trevor Lifeline, TrevorChat, TrevorT...

Diversified Consumer Services
251-1K
Founded 1998

Description

  • Manage CRM data synchronization and ETL processes with third-party revenue channels, including DSAI, direct mail, and NCOA.
  • Develop and maintain reports and data extracts for finance, development, and marketing teams.
  • Serve as the primary contact for advancement and channel leaders’ data requests.
  • Troubleshoot data integrity issues, system errors, and integration failures across donor systems.
  • Perform duplicate merges, routine data updates, and basic system support.
  • Configure batch data uploads to Salesforce when integrations are unavailable or require disaggregation.
  • Administer donor-facing platforms and configure CRM settings, including user profiles, custom objects, and validation rules.
  • Collaborate with revenue, marketing, content, development, and technology teams on systems support.
  • Document data flows, integrations, reporting processes, and data quality standards.

Requirements

  • Proficiency administering and managing data in a major CRM platform such as Salesforce NPSP, Raiser’s Edge, or Dynamics.
  • Experience using SQL, SOQL, or advanced Excel/Google Sheets functions for data extraction and manipulation.
  • Experience with data integration or ETL tools such as MuleSoft, Zapier, or Informatica.
  • Strong written and verbal communication skills in English.
  • Effective planning, problem-solving, multitasking, and deadline-management skills.
  • Strong attention to detail and accuracy.
  • Ability to collaborate effectively and contribute to an inclusive environment.
  • Authorization to work for any U.S. employer; visa sponsorship is not available.

Benefits

  • Starting pay of $30–$31 per hour.
  • Comprehensive health coverage, including gender-affirming care support.
  • Mental health resources, virtual care, and Employee Assistance Program access.
  • 403(b) retirement plan with a 3% employer match, vesting over three years.
  • Generous paid time off and company holidays.
  • Remote work flexibility across the continental U.S., Alaska, and Hawaii.
  • Provided technology, home-office setup reimbursement, and monthly internet reimbursement.

Interested in this position?

Apply directly on the company website

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